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Customer Service Excellence
STL
|
Corporate Training for Teams
4.8
(19)
-
Nationwide
-
In Company
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
Negotiating Winning Solutions
The Leadership and Sales Academy Ltd
|
Corporate Training for Teams
5.0
(1)
-
Nationwide
-
In Company
This TLSA programme is designed for sales professionals who are responsible for negotiating terms and conditions for high value sales....
Coaching Salespeople
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction....
Telephone Etiquette
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
-
Self-Paced Online, Classroom, Virtual Classroom
This course will help participants improve their phone skills which will make them more confident, improve sales, and help gain...
Effective Hotel Management - In Company
Global Business Advisors
|
Corporate Training for Teams
-
Nationwide
-
In Company
This course will go through all the areas required for Hospitality management....
Excellence in Customer Care
Oakley Services UK Limited
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Corporate Training for Teams
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From 299 GBP
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Multiple (2)
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In Company
This excellence in customer care course shows that increasingly, customers are able to choose their suppliers not just for the...
Customer Service
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
-
In Company, Self-Paced Online, Virtual Classroom
Perhaps you’re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a...
Customer Support
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how...
Evidencing The Fair Treatment of Vulnerable Customers | In Company
ZISHI
|
Corporate Training for Teams
-
Multiple (2)
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Virtual Classroom, In Company, Blended
In 2015, the FCA published a report on consumer vulnerability. It was the first of its kind, and criticised a...
Shareholder Value Creation | In Company
ZISHI
|
Corporate Training for Teams
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Multiple (2)
-
Virtual Classroom, In Company, Blended
This course is designed to provide Senior Executives with knowledge and skills to evaluate and influence the Critical Success Factors...
Customer Service Skills - In Company
Keys Training
|
Corporate Training for Teams
5.0
(5)
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From 845 GBP
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Nationwide
-
In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
Analysing Return on Investment - In Company
Global Business Advisors
|
Corporate Training for Teams
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Nationwide
-
In Company
Overview To determine if capital investment is beneficial to their organisation, Return on Investment Analysis will provide you with the...
Key Performance Indicator (KPIP) Professionals - In Company
Global Business Advisors
|
Corporate Training for Teams
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Nationwide
-
In Company
Overview The Key Performance Indicator (KPI) Professionals course is designed to equip participants with the knowledge, skills, and tools necessary...
Asset Management - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
-
In Company
Asset Management is a system designed to enable organizations to oversee their assets, facilitating streamlined processes. This oversight ensures the...
Strategic Planning and Goal Achievement - In Company
Global Business Advisors
|
Corporate Training for Teams
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Nationwide
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In Company
"Strategic Planning and Goal Achievement" is a comprehensive course designed to provide individuals and organizations with the knowledge, skills, and...
Managing Customer Service - Tailored Course
Future Savvy
|
Corporate Training for Teams
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Nationwide
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In Company
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Key Account Management
The Leadership and Sales Academy Ltd
|
Corporate Training for Teams
4.8
(5)
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Nationwide
-
In Company
In this programme, participants discover how to become a key account manager who is seen as a 'Trusted Business Partner'...
Handling a Difficult Customer
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
Commercial Awareness - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
The delegate will learn the importance of developing commerciality. This course is designed to help participants understand the commercial needs...
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