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Advanced Alternative Dispute Resolution and Mediation
LCT International
|
Professional Training
4.0
(1)
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From 7,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Professional Development Training • 2 Day Course
Corporate Coach Group
|
Professional Training
5.0
(2)
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From 700 GBP
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Multiple (47)
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Multiple (12)
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Classroom, Virtual Classroom
Our Professional Development training course is specifically designed to empower individuals seeking to make a positive impact and excel in...
Mediation Mindsets and Skills: In-House
Maximum Performance
|
Corporate Training for Teams
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Nationwide
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In Company
This is an interactive and dynamic workshop designed to help participants increase their understanding of conflict and of the use...
Dealing with Difficult Behaviour
MPW Learning
|
Corporate Training for Teams
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Multiple (2)
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In Company
With i nterpersonal relations and communication skills at the core of leadership and management, it is vital that management professionals...
Understanding Discipline and Grievance (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it...
Complaints Management
LCT International
|
Professional Training
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
The Internal Consultant
PTP Training & Marketing Ltd
|
Professional Training
5.0
(2)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for...
Resolving Differences (In-House)
ASK Europe Ltd
|
Corporate Training for Teams
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Nationwide
-
In Company
Recognise approaching conflict before it reaches crisis, and develop the tools and confidence to approach it the right way. Empathy,...
MANAGING IMPOSSIBLE PERSONALITIES™ • Difficult People Management for Managers • ILM Recognised • In-house
Nicholas Hill International
|
Corporate Training for Teams
4.8
(44)
-
This course results in CPD hours
-
Multiple (3)
-
Virtual Classroom, In Company
Managing Impossible Personalities™ is one of two difficult people management skills courses for managers designed and delivered by Hill Training...
Handling Difficult People Training • 1 Day Course
Corporate Coach Group
|
Professional Training
5.0
(2)
-
From 350 GBP
-
Multiple (49)
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Multiple (12)
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Classroom, Virtual Classroom
Discover how to skilfully handle difficult individuals who may present challenges with their argumentative nature or awkward behaviour. The art...
Dealing with Difficult and Distressed Customers Professional Course
Reed Learning Limited
|
Corporate Training for Teams
-
Nationwide
-
In Company
The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to...
Change Management Training | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(11)
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Nationwide
-
In Company
Our In-House Change Management Training empowers your managers with the essential skills and techniques to drive successful change initiatives at...
Handling Difficult Situations / People Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
-
Virtual Classroom, Blended, In Company, Classroom
participants will learn how to assert themselves with the most difficult situations and to act effectively even when they are...
Dealing with Difficult People Training | In House
Live and Learn Consultancy
|
Corporate Training for Teams
5.0
(20)
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From 1,499 GBP
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Multiple (2)
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In Company
Effectively handle aggressive people or challenging scenarios. Our one-day training on Handling Difficult People equips your team with essential communication...
Objection Handling Skills
PTP Training & Marketing Ltd
|
Professional Training
4.8
(4)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Self-Paced Online
Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come...
Customer Complaints Training - Professionally Handle Complaints | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(48)
-
Multiple (2)
-
In Company
75% of customers are more likely to buy from companies that offer a highly professional service. By managing complaints with...
Managing Difficult and Critical Conversations Skills Training for Managers - Tailored Course
Rcademy
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Having the skills and confidence to handle uncomfortable talks with personnel is vital to being a good manager. Every day...
Managing difficult people Professional Training Course
Reed Learning Limited
|
Corporate Training for Teams
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Nationwide
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In Company
Overview resources. To avoid this you need a management strategy that helps you deal effectively with the problem behaviour, and...
HR for Non HR Managers (In-House)
BOC - Global Events & Training Group
|
Corporate Training for Teams
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From 3,290 GBP
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Multiple (2)
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In Company
HR for Non HR Managers one-week training course deals with the HR issues that many managers and supervisors are expected...
Managing Discipline & Grievance Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Classroom, Virtual Classroom, Blended
participants will learn the essentials of managing the discipline and grievance procedure. This course is designed to help managers to...
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