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Dealing with Difficult People
PTP Training & Marketing Ltd
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Professional Training
4.8
(17)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
Managing difficult people Professional Training Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
Overview resources. To avoid this you need a management strategy that helps you deal effectively with the problem behaviour, and...
HR for Non HR Managers (In-House)
BOC - Global Events & Training Group
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Corporate Training for Teams
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From 3,290 GBP
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Multiple (2)
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In Company
HR for Non HR Managers one-week training course deals with the HR issues that many managers and supervisors are expected...
Managing Discipline & Grievance Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
participants will learn the essentials of managing the discipline and grievance procedure. This course is designed to help managers to...
Respect in the Workplace
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
A respectful work environment is essential to the overall success of your team, as well as a contribution to a...
Harassment and Bullying for Managers Professional Training Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Harassment and Bullying for Managers" course is designed to equip managers with the knowledge and skills to effectively prevent,...
How to Manage Challenging Conversations - 2 Hours | In House
Live and Learn Consultancy
|
Corporate Training for Teams
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From 799 GBP
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Multiple (2)
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In Company, Virtual Classroom
By the end of the session learners will be able to: Identify the impact of challenging conversations. Conduct skilled conversations...
Office Politics For Managers
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
It is an inevitable fact that when people are working together personalities can and will clash. No one is an...
Managing Conversations to Achieve Positive Outcomes Training Course
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Defining expectations of performance, behaviour and attendance The value of a consistent approach A balance between developmental and positive feedback...
Managing Challenging Conversations Healthcare Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
4.6
(19)
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This course results in CPD hours
-
Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Many line managers go into difficult conversations with very good intentions but often make the mistake of prolonging or intensifying...
Managing Conversations to Achieve Compassionate Outcomes Training Course
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
The content of the session will include: Defining mental health Know your facts about the menopause, don’t make assumptions Perceptions...
Disciplinary Procedures Training Course (On-site)
Keys Training
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Corporate Training for Teams
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From 745 GBP
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Nationwide
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In Company
This Disciplinary & Grievance Procedures Training Course is designed to help managers and employers ensure that they have a fair...
Handling a Difficult Customer
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
Violence and aggression at work (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour....
How to Solve Customer Complaints - 2 Hours | In House
Live and Learn Consultancy
|
Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
Objection Handling Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come...
Dealing with challenging customers (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Wouldn’t sales be a ‘walk in the park’ without challenging customers? Why is it that some customers are so difficult...
Feedback & Difficult Conversations
Oakley Services UK Limited
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Corporate Training for Teams
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From 199 GBP
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Multiple (2)
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In Company
Giving and receiving feedback is a fundamental part of everyday work and this one day Feedback & Difficult Conversations course...
Grievance, Discipline, and Dismissal
Chartered Institute of Personnel Development
|
Professional Training
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From 990 GBP
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Multiple (2)
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Multiple (2)
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Virtual Classroom, In Company
Grievances, disciplinaries and dismissals are challenging whatever your role. Get the knowledge and skills you need to handle these situations...
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