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How to Manage Challenging Conversations - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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From 799 GBP
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Multiple (2)
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In Company, Virtual Classroom
By the end of the session learners will be able to: Identify the impact of challenging conversations. Conduct skilled conversations...
Office Politics For Managers
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
It is an inevitable fact that when people are working together personalities can and will clash. No one is an...
Managing Conversations to Achieve Positive Outcomes Training Course
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Defining expectations of performance, behaviour and attendance The value of a consistent approach A balance between developmental and positive feedback...
Managing Challenging Conversations Healthcare Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
4.6
(19)
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Many line managers go into difficult conversations with very good intentions but often make the mistake of prolonging or intensifying...
Managing Conversations to Achieve Compassionate Outcomes Training Course
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
The content of the session will include: Defining mental health Know your facts about the menopause, don’t make assumptions Perceptions...
Disciplinary Procedures Training Course (On-site)
Keys Training
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Corporate Training for Teams
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From 745 GBP
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Nationwide
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In Company
This Disciplinary & Grievance Procedures Training Course is designed to help managers and employers ensure that they have a fair...
Handling a Difficult Customer
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
Violence and aggression at work (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour....
Dealing with challenging customers (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Wouldn’t sales be a ‘walk in the park’ without challenging customers? Why is it that some customers are so difficult...
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
Objection Handling Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come...
Handling Difficult People and Situations - In-house Course
Benchmark Training
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Corporate Training for Teams
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Multiple (3)
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Self-Paced Online, In Company
This course equips students with the skills to understand why some people and situations seem – to them to be...
Managing Conflict
Infero Training Ltd
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Corporate Training for Teams
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From 150 GBP
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Nationwide
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In Company
This course will assist you in understanding and implementing strategies that will help to manage conflict effectively. You will identify...
Conflict Management - OOS077
Oakley Services UK Limited
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Corporate Training for Teams
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From 199 GBP
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Multiple (2)
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In Company
Most people do not actually enjoy confrontation and conflict. Conflict can begin with a difference of opinion and may easily...
Conflict Management - OOS068
Oakley Services UK Limited
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Corporate Training for Teams
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From 249 GBP
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Multiple (2)
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In Company
This 1 day Conflict Management courses identifies that most people dont actually enjoy confrontation and conflict. Conflict can begin with...
Dealing with Difficult People (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
Dealing with Difficult People: In-house Training
Best Foot Forward Training
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Corporate Training for Teams
5.0
(3)
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From 975 GBP
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Multiple (2)
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Self-Paced Online, In Company
This one-day Dealing with Difficult People course helps employees in your organisation identify some of the behaviours and situations encountered...
How to say No effectively: Mastering Boundaries for High Performance Teams
Crossroads Global Private Limited
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Professional Training
4.8
(6)
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From 45 GBP
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Multiple (2)
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Self-Paced Online, Virtual Classroom, In Company
'No,' it's only two letters. It's only a single word. But why is it so difficult to use? Saying 'no'...
Handling Difficult Conversations with Ease & Confidence
BPP Professional Education
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Professional Training
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From 634 GBP
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31/10/2024
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online
Overview Broaching difficult subjects with colleagues and clients is often a daunting prospect for many. People sometimes avoid conflict situations...
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