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Mediation Mindsets and Skills: In-House
Maximum Performance
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Corporate Training for Teams
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Nationwide
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In Company
This is an interactive and dynamic workshop designed to help participants increase their understanding of conflict and of the use...
Dealing with Difficult Behaviour
MPW Learning
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Corporate Training for Teams
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Multiple (2)
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In Company
With i nterpersonal relations and communication skills at the core of leadership and management, it is vital that management professionals...
Understanding Discipline and Grievance (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it...
The Internal Consultant
PTP Training & Marketing Ltd
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Professional Training
5.0
(2)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for...
Handling Difficult People Training • 1 Day Course
Corporate Coach Group
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Professional Training
5.0
(2)
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From 350 GBP
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Multiple (49)
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Multiple (12)
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Classroom, Virtual Classroom
Discover how to skilfully handle difficult individuals who may present challenges with their argumentative nature or awkward behaviour. The art...
Resolving Differences (In-House)
ASK Europe Ltd
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Corporate Training for Teams
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Nationwide
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In Company
Recognise approaching conflict before it reaches crisis, and develop the tools and confidence to approach it the right way. Empathy,...
MANAGING IMPOSSIBLE PERSONALITIES™ • Difficult People Management for Managers • ILM Recognised • In-house
Nicholas Hill International
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Corporate Training for Teams
4.8
(44)
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This course results in CPD hours
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Multiple (3)
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Virtual Classroom, In Company
Managing Impossible Personalities™ is one of two difficult people management skills courses for managers designed and delivered by Hill Training...
Objection Handling Skills
PTP Training & Marketing Ltd
|
Professional Training
4.8
(4)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come...
Effective Complaint Handling - Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(117)
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From 295 GBP
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Multiple (2)
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Multiple (2)
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Virtual Classroom, Classroom
Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to...
Dealing with Difficult and Distressed Customers Professional Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to...
Change Management Training | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(11)
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Nationwide
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In Company
Our In-House Change Management Training empowers your managers with the essential skills and techniques to drive successful change initiatives at...
Dealing with Difficult People
PTP Training & Marketing Ltd
|
Professional Training
4.8
(17)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
In-Person Introduction to Mediation
Chartered Institute of Arbitrators
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Professional Training
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From 345 GBP
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London
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Classroom
Are you interested in learning more about mediation? Perhaps you are considering a career as a mediator. Either way, this...
Handling Difficult Situations / People Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
participants will learn how to assert themselves with the most difficult situations and to act effectively even when they are...
Dealing with Difficult People Training | In House
Live and Learn Consultancy
|
Corporate Training for Teams
5.0
(20)
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From 1,499 GBP
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Multiple (2)
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In Company
Effectively handle aggressive people or challenging scenarios. Our one-day training on Handling Difficult People equips your team with essential communication...
Contract Negotiation and Dispute Resolution (Corporate Training)
Accordemy®
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Corporate Training for Teams
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From 68 USD
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Multiple (29)
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Classroom, Self-Paced Online, Virtual Classroom
"Contract Negotiation and Dispute Resolution" is a focused three-day course designed to provide participants with essential skills in negotiating contracts...
Customer Complaints Training - Professionally Handle Complaints | In House
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(48)
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Multiple (2)
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In Company
75% of customers are more likely to buy from companies that offer a highly professional service. By managing complaints with...
Managing Difficult and Critical Conversations Skills Training for Managers - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Having the skills and confidence to handle uncomfortable talks with personnel is vital to being a good manager. Every day...
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