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Dealing with Difficult Behaviour
MPW Learning
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Corporate Training for Teams
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Multiple (2)
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In Company
With i nterpersonal relations and communication skills at the core of leadership and management, it is vital that management professionals...
Understanding Discipline and Grievance (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it...
Complaints Management
LCT International
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Professional Training
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
MANAGING IMPOSSIBLE PERSONALITIES™ • Difficult People Management for Managers • ILM Recognised • In-house
Nicholas Hill International
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Corporate Training for Teams
4.8
(44)
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This course results in CPD hours
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Multiple (3)
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Virtual Classroom, In Company
Managing Impossible Personalities™ is one of two difficult people management skills courses for managers designed and delivered by Hill Training...
Resolving Differences (In-House)
ASK Europe Ltd
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Corporate Training for Teams
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Nationwide
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In Company
Recognise approaching conflict before it reaches crisis, and develop the tools and confidence to approach it the right way. Empathy,...
HR for Non HR Managers (In-House)
BOC - Global Events & Training Group
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Corporate Training for Teams
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From 3,290 GBP
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Multiple (2)
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In Company
HR for Non HR Managers one-week training course deals with the HR issues that many managers and supervisors are expected...
Change Management Training | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(11)
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Nationwide
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In Company
Our In-House Change Management Training empowers your managers with the essential skills and techniques to drive successful change initiatives at...
Dealing with Difficult and Distressed Customers Professional Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to...
Dealing with Difficult People Training | In House
Live and Learn Consultancy
|
Corporate Training for Teams
5.0
(20)
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From 1,499 GBP
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Multiple (2)
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In Company
Effectively handle aggressive people or challenging scenarios. Our one-day training on Handling Difficult People equips your team with essential communication...
Handling Difficult Situations / People Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
participants will learn how to assert themselves with the most difficult situations and to act effectively even when they are...
Customer Complaints Training - Professionally Handle Complaints | In House
Live and Learn Consultancy
|
Corporate Training for Teams
4.9
(48)
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Multiple (2)
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In Company
75% of customers are more likely to buy from companies that offer a highly professional service. By managing complaints with...
Managing Difficult and Critical Conversations Skills Training for Managers - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Having the skills and confidence to handle uncomfortable talks with personnel is vital to being a good manager. Every day...
Negotiating with Violent Extremist and Terrorist Organisations
Cranfield University
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Short University Courses
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From 2,100 GBP
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13/01/2025
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Cranfield
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Classroom
To develop a systematic understanding of institutions and processes of diplomacy, regional integration and global governance thus enabling participants to...
Managing difficult people Professional Training Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
Overview resources. To avoid this you need a management strategy that helps you deal effectively with the problem behaviour, and...
Managing Discipline & Grievance Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
participants will learn the essentials of managing the discipline and grievance procedure. This course is designed to help managers to...
Respect in the Workplace
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
A respectful work environment is essential to the overall success of your team, as well as a contribution to a...
Harassment and Bullying for Managers Professional Training Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Harassment and Bullying for Managers" course is designed to equip managers with the knowledge and skills to effectively prevent,...
How to Manage Challenging Conversations - 2 Hours | In House
Live and Learn Consultancy
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Corporate Training for Teams
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From 799 GBP
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Multiple (2)
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In Company, Virtual Classroom
By the end of the session learners will be able to: Identify the impact of challenging conversations. Conduct skilled conversations...
Managing Conversations to Achieve Positive Outcomes Training Course
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Defining expectations of performance, behaviour and attendance The value of a consistent approach A balance between developmental and positive feedback...
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