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Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
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Telephone Skills – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(91)
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Top 10 Course
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From 295 GBP
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Multiple (2)
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Multiple (2)
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Classroom, Virtual Classroom
How individuals conduct themselves on the telephone reflects an organisation’s professionalism. Hamilton Mercer’s Service Methodologies™ assist learners in enhancing their...
Professional Receptionist Skills – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.8
(95)
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From 295 GBP
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Multiple (2)
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Multiple (2)
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Classroom, Virtual Classroom
A Professional Receptionist serves as the "face of the organisation," and their interactions with visitors and colleagues reflect the organisation's...
Professional Email Writing – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(72)
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From 295 GBP
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Multiple (3)
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Multiple (2)
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Classroom, Virtual Classroom
There is a significant difference between a quickly typed email and a thoughtfully composed message that elicits the desired response...
Effective Complaint Handling - Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(117)
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From 295 GBP
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Multiple (2)
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Multiple (2)
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Classroom, Virtual Classroom
Hastily trying to 'close complaints', hiding behind a complaints procedure', or viewing complaints as an "inconvenience" are sure-fire ways to...
Essential Assertiveness Skills – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.8
(111)
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Top 10 Course
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From 375 GBP
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Multiple (3)
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Multiple (2)
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Classroom, Virtual Classroom
Assertive individuals achieve better results. They possess the confidence to advance projects and tasks by making timely, logical decisions that...
Effective Delegation Skills – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(21)
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From 295 GBP
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Multiple (2)
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Multiple (2)
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Classroom, Virtual Classroom
One person can only accomplish so much. To achieve more and provide opportunities for others to grow their skills, it's...
Essential Communication Skills – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.8
(144)
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Top 10 Course
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From 295 GBP
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Multiple (2)
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Multiple (2)
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Classroom, Virtual Classroom
It's not only about what you say, but also how you say it. Effective communicators recognise this and excel in...
Dealing with Challenging People / Situations – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(329)
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From 295 GBP
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Multiple (2)
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Multiple (2)
-
Classroom, Virtual Classroom
Resolving conflict goes beyond just addressing the facts—it's important to acknowledge perspectives and emotions as well. Keep in mind: "The...
Effective Time Management Skills – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.8
(159)
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Top 10 Course
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From 295 GBP
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Multiple (2)
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Multiple (2)
-
Classroom, Virtual Classroom
When we manage our time effectively, we accomplish more and enhance the quality of our work. This leads to a...
Consistently Delivering Exceptional Customer Service – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(671)
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Top 10 Course
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From 295 GBP
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Multiple (2)
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Multiple (2)
-
Classroom, Virtual Classroom
Hamilton Mercer’s Consistently Delivering Exceptional Customer Service training course equips you with the skills to consistently provide top-tier service. By...
Conflict Management - Classroom
Keys Training
|
Professional Training
5.0
(2)
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From 245 GBP
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Multiple (4)
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Classroom
Today’s ever-increasing speed of change brings many conflicts of interest into the workplace. These need to be managed and resolved...
Effective Meetings - Classroom
Keys Training
|
Professional Training
5.0
(1)
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From 245 GBP
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Multiple (4)
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Classroom
This one-day course identifies a structured approach to making meetings count. Meetings can be perceived as a waste of time....
Exceptional Service Skills for Technical People/Support – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(112)
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From 295 GBP
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Multiple (3)
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Multiple (2)
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Classroom, Virtual Classroom
Creating an exceptional experience for users and fostering positive, respectful relationships among technical colleagues requires more than just technical skills....
Customer Service Skills - Classroom
Keys Training
|
Professional Training
4.8
(5)
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From 245 GBP
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Multiple (7)
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Classroom, Virtual Classroom
Step into the realm of exceptional customer service with our immersive classroom training course. This program is meticulously designed to...
Net Zero for Professionals - Classroom
Energy Institute
|
Professional Training
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From 825 GBP
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London
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Classroom
This 2-day classroom course covers the fundamental science, concepts, business cases, regulations, and best practices required to develop and deliver...
Microsoft Excel Intermediate - Classroom
Keys Training
|
Professional Training
4.9
(39)
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Intermediate level
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From 225 GBP
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Multiple (6)
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Classroom, Virtual Classroom
This Excel Intermediate course is designed to give delegates the ability to analyse data in a variety of ways. Take your...
Introduction to Commodity Derivatives: Classroom
ICE Education
|
Professional Training
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From 850 GBP
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London
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Classroom
This classroom based course is aimed at delegates with little or no existing knowledge of commodity derivatives. These sessions are...
Word Introduction | Classroom Training
Keys Training
|
Professional Training
5.0
(2)
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Beginner level
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From 195 GBP
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Multiple (6)
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Classroom, Virtual Classroom
This Microsoft Word instructor-led course is designed to give a thorough introduction to the basic skills needed to use Word...
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