Course description
In today’s society, thousands of formal and informal, official and unofficial meetings take place across the globe. The representatives or officials at these meetings must be sound and professional to operate in today’s business environment. A high-performing international protocol officer must be an excellent negotiator, facilitator, networker, event organizer, and conversationalist. They must be able to communicate, evaluate and present reports on situations and treat persons with respect and dignity.
What are the duties of an international protocol officer?
The protocol is the art and science of blending common sense and good manners to create an effective working relationship with people. An international protocol officer works with companies, countries, and organizations to define event procedures and meetings. These professionals can work in diverse industries, including government, international businesses, higher education, and the military. However, Their work primarily focuses on developing protocol standards that meet the traditions and customs of the company.
Upcoming start dates
Suitability - Who should attend?
Who should attend?
The Rcademy International Protocol Officer Certification Training Course is ideal for several persons, especially professionals responsible for managing domestic and foreign events. The following class of persons should undertake this course:
- Government Relations Officer is responsiblefor providing professional publicity strategies and maintaining a constructive relationship with relevant stakeholders on behalf of the government
- Public Affairs Officers are chargedwith planning and implementing public operations and also guiding policymakers on decisions that affect mission success
- Diplomatstasked with maintaining good relations between states, representing the interests of their nations, and gathering and preparing reports on information that affects their country’s interest
- Protocol officers chargedwith rendering professional assistance during visits of dignitaries/officials
- Policymakersengaged in formulating public policies and legislation
- Ministerial Committee responsiblefor procuring and disposing of public assets on behalf of a government
- External Relations Managers are chargedwith drafting and delivering external relations programs on behalf of a corporate body or government
- Executive Directors are chargedwith developing and executing strategies aimed at improving an organization’s mission goal
- Commentators, journalists, communications, and event staff
- Every other person interested in learning about the principle and practice of international protocol
Outcome / Qualification etc.
The Rcademy International Protocol Officer Certification Training Course is specially developed to assist participants in achieving the following objectives:
- Learn about the competencies, ethics, and skills required of an international protocol officer
- Understand the protocol event planning process
- Recognize office management and administrative tools
- Build their emotional intelligence, customer service, and leadership skills
- Understand various forms of address and titles used in international settings
- Learn how to plan and oversee V.I.P visits, state visits, meetings, ceremonies, and other special events
- Understand how to administer protocol processes and practices that are effective
- Learn how to build strong relationships with internal and external stakeholders
Training Course Content
Module 1: Understanding the Importance and Purpose of Protocol and Diplomacy
- Building conditions for beneficial relationships and businesses to thrive
- Creating a safe working environment for relationships to flourish
- Developing successful long-term cooperation between states and global business enterprises
- Showing respect, facilitating decision-making, and building trust
- Ensuring officials and representatives of international meetings observe the rules of conduct and procedure
Module 2: Dealing with the V.I.P Culture
- Defining V.I.Ps
- The art of addressing titles
- National day etiquette
- Flag etiquette
- International seating protocol
- The Art of formal diplomacy
Module 3: The Impact of Culture on Protocol
- Official gifts
- Professional development
- Flags and logos
- Military protocol
- Protocol in a multicultural world
- Observing local etiquette
- Leadership and legendary service
- Personal diplomacy and dining skills
Module 4: Order and Precedence
- Order of embassy and consular members
- General rules of precedence
- Banquet and party etiquette
- Invitation cards
- Planning banquets and parties
- Dinner banquets
- Lunch banquets
- Reception protocols
- Garden parties
- Arrival and departure times
- Invitation cards
Module 5: The Role of an International Protocol Officer
- Managing events and issues
- Negotiation and conflict resolution
- Public relations
- Facilitating relationships between governments and organizations
- Carrying out research and advising leaders and executives
- Administering visas, travel, and accommodation
Module 6: Protocol Training and Etiquette
- Introduction to foreign cultures
- The Challenges of Multiculturalism
- The Secrets of the diplomatic world
- Cross-culture sensitization
- Social etiquette and confidence
- Dining etiquette for state dinners
Module 7: The Art of Formal Entertaining
- Ballroom dancing
- Making toasts
- The protocol officer and master of ceremonies
- Wine and champagne appreciation
- Formal banquet etiquette and ballrooms
Module 8: Mastering Effective Communication
- Active listening
- Speaking
- Reading
- Writing
- Social media management
- Facilitation
Module 9: Official Visit Ceremonies
- National anthem
- Flag-raising rules
- Courtesy etiquette
- Handshake etiquette
- Presentation and introduction etiquette
- Flags at half-mast rules
- The Art of Conversation
- Rules of decency on the death of a foreign head of state
- International and official courtesy images
Module 10: Essential Etiquette
- Email etiquette (netiquette)
- Action planning
- Codes of conduct
- Verbal diplomacy
- Phone handling etiquette
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Rcademy is a global training and consultation organisation set out to bridge the gap between you now and what you can be in the near future. We are facilitators of knowledge impartation. Our team of established and experienced training enthusiasts...