Course description
Motivational Management for the Leisure, Tourism and Hospitality Industry
An all-encompassing one-day course that gives you all the tools to become a confidant and motivational manager in the Leisure industry.
CPD Value 5.5 Hours
Outcome / Qualification etc.
- Understand the key elements of open motivational management in a leisure industry setting
- Put into practice the importance of setting SMART objectives for teams and individuals
- Positive delegation. How to ensure you are developing your staff
- Develop advanced open communication and assertiveness skills to enhance motivation and team co-operation
- Recognise and explore different management models. Focusing on action-centred leadership
- Explore how Maslow's model of motivation applies to the leisure industry
- Emotional intelligence and NLP. How the best managers use positive thinking
- Solutions to on how to deal with conflict in your team
- Managing change in the leisure industry
Training Course Content
- 09.30-10.00 What makes a great manager?
- 10.00-10.30 The essentials of motivational management and how to deliver them in the leisure industry.
- 10.30-11.15 The importance of setting objectives for yourself and your team.
Make them SMART. Keep them simple. - 11.15-11.30 Coffee break
- 11.30-12.15 Positive delegation. Why it is so important not to do it all yourself.
- 12.15-12.45 Advanced communication skills. Getting the respect and& support we need from our team.
- 12.45-13.45 Lunch
- 13.45-14.45 Management models. Maslow€™s theory of motivation and how& it applies to the leisure industry.
- 14.45-15.45 Resolving conflict in the team. Accept it and done€™t run away from it.
Assertiveness techniques to reduce stress. - 15.45-16.45 Handling change in the leisure industry workplace.
Emotional intelligence and NLP. How does that affect me? - 16.45-17.00 Finish. Action Plan.
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Expenses
Fee includes all course materials, Participant packs, certification and lunch
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PTP: Practical Training for Professionals - leading provider of sales and management training in the UK
PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...