Course description

NCFE Level 2 Certificate in Principles of Customer Service

This qualification is suitable for learners aged 16 and above.This qualification provides the underpinning knowledge required by employees to work in a range of customer service roles. Learners will have essential knowledge of how to carry out tasks such as managing information and supporting events.This qualification is suitable for use within a Study Programme.

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NCFE Level 2 Certificate in Principles of Customer Service

Course description