Course description
Emotional Intelligence – Online
Emotional Intelligence is the ability to build relationships, influence others and harness and manage emotions. Learning how to motivate yourself, manage stress and inspire those around you is crucial to personal effectiveness. This session looks at a range of theories and techniques that will enable you to understand and utilise emotional intelligence to your advantage, identifying what emotional intelligence is and how to apply it to improve your personal effectiveness.
Upcoming start dates
Suitability - Who should attend?
For anyone wanting to understand themselves better, manage their emotions and reactions, and gain the ability to change their emotional responses to any situation that arises.
Training Course Content
- Recognising emotional intelligence
- Emotional intelligence quiz
- Self-awareness
- Goal setting
- Personality styles
- Self-regulation
- Assertiveness techniques
- Conflict handling
- Motivation
- Developing effective social skills
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Case Studies
Leadership Pathway Programme & MPW Learning Collaboration
In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.