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Professional Training

NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality

Length
7 weeks
Price
399 GBP
Next course start
Start Anytime! See details
Course delivery
Self-Paced Online
Length
7 weeks
Price
399 GBP
Next course start
Start Anytime! See details
Course delivery
Self-Paced Online
Visit this course's homepage on the provider's site to learn more or book!

Course description

In the hospitality sector, staff are often the forefront of the business. When you're working in hospitality, it's important to make sure you give customers a great first impression. This fully online course will help you brush up on essential skills for hospitality, including how to communicate effectively, the importance of teamwork and the importance of maintaining food hygiene. You will also learn about legislation and guidance you need to know when working in this sector, as well as the professional personal standards you will need to maintain.

Upcoming start dates

1 start date available

Start Anytime!

  • Self-Paced Online
  • Online

Training Course Content

  • Principles of Customer Service in the Hospitality Sector
  • Understand Effective Teamwork in the Hospitality Sector
  • Understand Legislation and Guidance Relevant to the Hospitality Sector
  • Understand Professional Personal Standards in the Hospitality Sector
Learning Curve Group
Dunelm Rise
Durhamgate
DL16 6FS Spennymoor

Learning Curve Group

Learning Curve Group is a national training and education specialist. We work with further education providers, employers and learners to help them achieve success. Since 2004, Learning Curve Group (LCG) has grown both organically and through acquisition to become one...

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