Course description
Negotiation Skills
Suitable for anyone who wants to improve their negotiating skills and outcomes. What you learn will give you a confident approach whether you’re looking for the best possible deal, building stronger relationships, or a balance of both. Negotiation is a TRUE life-skill, and the techniques and tips you’ll acquire can be applied every day of your life, in almost all interactions and circumstances. And they can be enjoyable, motivating, and rewarding!
Outcome / Qualification etc.
By the end of the course you will be able to:
- Positively adjust yourmindset to achieve optimum results
- Prepare and plan beforeyou negotiate
- Evaluate the relativestrengths and benefits of both side’s position
- Manage the negotiationto build perceived -and actual- mutual advantage
- Understand your ownnegotiating style, and how to improve and refine your skills
- Use effective tacticsto gain traction, credibility, and secure productive outcomes
- Modify your owncommunication style to your own advantage
- Understand how valueis perceived and measured
Training Course Content
Module 1: Principles, Planning, and Skills
- How do we define ‘negotiation’?
- How can we reach satisfying agreements?
- What typifies successful negotiations?
- Quick Negotiation Quiz, to help determine your preferred negotiating style
- Understanding your own negotiating style and approach
- The Four S’s: Style, Strategy, Structure and Skills
- Devising your game-plan for a successful negotiation
- Balancing your desired outcome: Results or Relationship?
- Cost and Value. Features and Benefits
- Managing costs, pricing, and variables
Module 2: Successful Negotiations in Practice
- Feedback from activity since previous module
- Questioning and Listening skills. Conversational Management
- Gaining agreement and key closing techniques
- Tactics you can use. Tactics you can expect, and how to overcome
- Managing ‘objections’ and reducing resistance
- Adapting your style for effective negotiation
- Advanced tips and techniques
- Practical role-plays (time and numbers allowing)
Why choose GBC Learning & Development
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Expenses
Course Price: £360 + VAT
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