Course description
The ability to negotiate with skill and preparedness in a variety of different scenarios is an essential contributor to successful organisational performance. This one day programme introduces participants from all disciplines to the fundamental skills and techniques of negotiating, enabling them to become significantly more persuasive and influential by helping them develop more confident and professional styles of communication. All delegates on this programme will engage in exercises that facilitate the transfer of the practical skills studied for use into the workplace.
Upcoming start dates
Suitability - Who should attend?
Outcome / Qualification etc.
- Understand the implications of different approaches to negotiation
- Develop successful negotiation strategies
- Hone the interpersonal skills crucial to successful negotiation
- Integrate negotiating skills and techniques into the management role
- Achieve better results through better negotiation
Training Course Content
- Explain the difference between selling and negotiation
- Identify the key personality differences between a good and a bad negotiator
- Recognise the five phases of negotiation
- Use creative thinking to plan a negotiation
- List the ten most common negotiating mistakes
- Create impact using effective verbal communication skills
- Highlight the importance of body language to a negotiation
- Demonstrate a negotiation using features and benefits
Course delivery details
Continuing Studies
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Cosensa Learning and Development Training Courses
Cosensa Learning & Development offers training courses for professionals and organisations throughout the public, private and third sectors. All Cosensa trainers are highly qualified, with extensive experience in training and coaching. Cosensa's wide range of open courses are delivered throughout...