Course description
This course introduces participants to organisation development consulting, focusing on advising business leaders on people, culture, and change.
Emphasizing strategic approaches, it highlights the importance of partnering with clients over presenting as an expert. Participants gain insights beyond the client's perspective, adding significant value to their consulting practices.
Through exercises and quizzes, you'll efficiently prepare for consulting projects, becoming a trusted advisor with the skills to achieve and sustain changes.
This course provides HR professionals with crucial competencies in organisational development consulting, with a focus on fostering collaboration and gaining insights into distinctive client perspectives.
Participants will acquire essential skills, ensuring they are well-equipped to navigate the complexities of organisational development and collaborate effectively with clients, understanding and addressing their unique needs and challenges.
Upcoming start dates
Suitability - Who should attend?
This course is for HR professionals who wish to advise or serve as consultants to leaders. No previous formal training in consulting is required, although some consulting experience would be helpful.
Outcome / Qualification etc.
- Differentiate consulting from extra tasks
- Master uncovering client needs effectively
- Prevent common diagnosis-to-action errors
- Learn how to make real change happen
- Optimize influence and success through evaluations
- Know the actions you must take to make change sustainable
Training Course Content
Consulting Skills - Diagnosis and Stakeholder Engagement
- Consulting Skills: Part 1 - Introduction
- Reflection Exercise: Personal Consulting Skills
- Reflection Exercise: Potential Challenges
- Test Your Knowledge
Getting Started on the Right Foot
- How You Start Often Affects How You Will Finish
- Saying Hello as a Consultant
- Building More Trust over Time
- Building Trust - Example
- Handling Rejection
- Planting Seeds - Example
- "Saying Hello" Analysis - Exercise
- "Saying Hello" Analysis - Exercise 2
- Getting Started on the Right Foot - Summary
- Test Your Knowledge - Building Trust in Consulting Relationships
Diagnosis: Finding out What’s Really Going On
- If Your Client Already Knew What to Do, They Wouldn’t Need You
- Using a Model Accompanied by Discussions to Guide Diagnosis
- Using a Model Accompanied by Discussions to Guide Diagnosis - Summary
- Use Diagnosis to Build Trust and Buy-In
- Assignments for the Workplace
- Case Study
- Case Study Quiz
From Diagnosis to Action
- Scratching the Right Itch
- Prescribing the Right Medicine
- Building the Plan Together
- From Diagnosis to Action - Summary
- Case Study
- Case Study Quiz
Further Reading and Resources
- Consulting Skills: Part 1 - Course Script
- Consulting Skills: Part 1 - Reading List
- Congruence Model
- The Intervention Cube
- Tree Swing Concept
Feedback Questionnaire
- Feedback Survey
- Learner Satisfaction
Certificate of Completion
Course delivery details
INTERACTIVE FORMAT
- 4 MODULES
- 30 VIDEOS, 2 CASE STUDIES, AI BASED EXAMPLES
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ABOUT CRF Founded in 1994, Corporate Research Forum (CRF) is a membership organisation whose purpose is to increase the effectiveness of the HR function, in order to drive sustained organisational performance, by developing the capability of HR professionals. Through more than 30...