Course description
Designed for individuals interested in dental practice administration, this course provides a comprehensive understanding of effective management techniques. Upon completion, you’ll be well-equipped to lead your own dental practice and ensure its success in the industry.
Upcoming start dates
Training Course Content
Unit 1: Introduction to the Role and Responsibilities of the Dental Practice Manager
- Roles and responsibilities
- Team management
- Recruit, select and induct new staff members
- Staff development needs
Unit 2: Provide a Safe and Secure Dental Working Environment
- Health and safety compliance
- Risk assessment
- Manage risk
- Training
- Health and safety
Unit 3: Manage Performance in the Dental Practice
- Performance
- Requirements for dental staff CPD
- Appraisal and feedback
- Performance on staff
Unit 4: Managing the Dental Team
- Staff rotas
- Staff meetings
- Staff policies and procedures
- Review
Unit 5: Project Management
- Projects in dental practices
- Customer services improvement techniques
- Allocate tasks
- SMART targets
Unit 6: Procuring Resources
- Resources in the dental practice
- Problems
- Role of the manager
Course delivery details
Split into 6 units, every element of this course seeks to expand your understanding of dental practice management, so you can achieve the theoretical knowledge you need to apply these skills within real and practical settings.
This course is assessed using a series of written assignments that are designed to test your knowledge of the course materials. These will need to be sent to your personal tutor for marking, whereupon they will supply you with helpful tips and feedback. No external examinations are required.
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Association of Learning
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