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Excellent Customer Care - Incoming Calls
PTP Training & Marketing Ltd
|
Professional Training
4.8
(6)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Managing the Training Function
PTP Training & Marketing Ltd
|
Professional Training
5.0
(2)
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This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
It is too easy for a training function to be ignored. This can happen when the function sees itself as...
Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Advanced Negotiation Skills
PTP Training & Marketing Ltd
|
Professional Training
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This is an advanced course which is specifically designed to allow you to update, review and assess your style of...
Advanced Telephone Prospecting
PTP Training & Marketing Ltd
|
Professional Training
4.8
(13)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This Advanced Telephone Prospecting course is totally practical and hands-on and includes live sales calls made by the tutor followed...
CV Writing and Interview Confidence Building
PTP Training & Marketing Ltd
|
Professional Training
4.7
(3)
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This course has been designed to support those who are looking for a new job or those who find themselves...
Introduction to Project Management
PTP Training & Marketing Ltd
|
Professional Training
-
Top 10 Course
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From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
Whether embarking on a career path in Project Management or becoming involved in ad-hoc changes and situations, there is an...
Selling Skills for Exhibitions
PTP Training & Marketing Ltd
|
Professional Training
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
Exhibition selling is different from normal selling and this course takes you through the process from set up to breakdown...
Minute Taking Masterclass
PTP Training & Marketing Ltd
|
Professional Training
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
A full day training programme that delivers techniques for producing professionally-presented minutes and includes a review and evaluation of minutes...
People Management
PTP Training & Marketing Ltd
|
Professional Training
4.9
(33)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online, Virtual Classroom
PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and...
Successful Interviewing
PTP Training & Marketing Ltd
|
Professional Training
4.7
(22)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
Successful recruitment, and, consequently, higher retention, results from a well-planned and effectively-managed interview process. This interviewing skills course focuses on...
Coaching Skills
PTP Training & Marketing Ltd
|
Professional Training
4.9
(14)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This coaching skills course focuses on how managers develop individuals in their team. Styles of coaching are analysed and practised...
Developing a Sales Strategy
PTP Training & Marketing Ltd
|
Professional Training
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
Developing a sales strategy process – Consider our brand, identify risk. Therefore include and develop a risk matrix to ensure...
Introduction to Facilitation Skills
PTP Training & Marketing Ltd
|
Professional Training
5.0
(4)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
Inevitably, in any organisation occasions arise where the method by which consensus can be achieved is not always obvious. Also,...
Essential Management Skills (2 Days)
PTP Training & Marketing Ltd
|
Professional Training
4.8
(26)
-
This course results in CPD hours
-
From 560 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This 2 day course aims to give those in their first managerial role a thorough understanding of the role of...
Brand Building with the Public
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
This brand building course introduces the fundamentals of brand identity and running a brand centre. Areas covered include: What makes...
Public Speaking
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
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From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
Good Speech is a Means to an End and Not an End in Itself! Public speaking requires more of the...
Cutting Costs and Waste in Your Office
PTP Training & Marketing Ltd
|
Professional Training
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
An inspirational and practical course that explores where and how we can cut waste in the office through environmental and...
Finance For Non-Finance Managers
PTP Training & Marketing Ltd
|
Professional Training
4.8
(64)
-
This course results in CPD hours
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online, Virtual Classroom
PTP has introduced a new product called Face-to-Face Live. This is where the delegate can log on from anywhere and...
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