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Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Call Centre Communication Skills
DKB Training Associates Ltd
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Professional Training
5.0
(1)
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Nationwide
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In Company
Effective communication is important in any workplace, in call centres it is not just important, it is vital. It is...
Delivering Excellent Customer Service - In-house Course
Benchmark Training
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Corporate Training for Teams
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Multiple (3)
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Self-Paced Online, In Company
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
Customer Service In-house Training
Keys Training
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Professional Training
5.0
(10)
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From 775 GBP
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Multiple (2)
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In Company, Virtual Classroom
In today’s competitive market, exceptional customer service is a key differentiator. This comprehensive one-day course is designed to equip participants...
Consultative selling (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
‘Selling’ doesn’t work. You’ve got to help customers buy. And that means engaging with the customer in a positive way,...
Sales Management
Infero Training Ltd
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Corporate Training for Teams
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From 248 GBP
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Nationwide
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In Company
On this course you'll learn to create an effective sales team; promote effective sales performance through training, evaluations, and sales...
Telephone Training - Professional Customer Care | In House
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(66)
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Multiple (2)
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Virtual Classroom, In Company
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. This Customer Telephone Training Course...
Sales Skills Training
Making Business Matter
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Corporate Training for Teams
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Nationwide
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In Company
Selling to supply chain teams, buyers and NPD teams is tough. This CPD accredited course teaches learners to sell more...
How to Answer the Telephone Professionally - 2 Hours | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
Level 4 Sales Executive Apprenticeship
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Following the introduction of the apprenticeship levy in 2017, the Level 4 Sales Executive Standard was approved for delivery in...
Level 4 Sales Executive Standard Apprenticeship
BMS Performance
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Apprenticeship training for companies
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Nationwide
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In Company
In a major boost for the sales profession, the government has approved a new apprenticeship programme for sales executives which...
Strategic Planning and Goal Achievement - In Company
Global Business Advisors
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Corporate Training for Teams
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Nationwide
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In Company
"Strategic Planning and Goal Achievement" is a comprehensive course designed to provide individuals and organizations with the knowledge, skills, and...
Keeping Stakeholders Informed
Crossroads Global Private Limited
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Professional Training
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Multiple (8)
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In Company, Classroom, Virtual Classroom, Self-Paced Online
"Keeping Stakeholders Informed" is a specialized training program tailored for corporate professionals and high-performance teams working with a diverse range...
Call Centre Management Training Course - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Call centres are traditionally busy environments that require sound knowledge and leadership skills to navigate successfully. Call centre management deals...
Managing stakeholders Professional Training Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
This stakeholder management course is highly interactive and practical. It will enable you to analyse, plan and manage your key...
PT207: Managing Customer Excellence
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI/IRCA certified PT207: Customer Excellence training course course will provide learners with the practical skills to identify the different...
Mastering Exceptional Customer Service Delivery
Churchill Square Training & Development
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Corporate Training for Teams
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Top 10 Course
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Nationwide
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In Company
In today's competitive business landscape, providing an exceptional customer experience is crucial for retaining customers and outperforming competitors. This comprehensive...
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