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Do you want to learn how we sort our results? Read more about how courses are ranked in the search results.
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Professional Receptionist Training Course
STL
|
Corporate Training for Teams
-
Nationwide
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In Company
Enhanced Communication Skills: Master persuasive and influential communication techniques, ensuring you create positive interactions with visitors, colleagues, and callers. Confidence...
Customer Complaint Handling
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Corporate Training for Teams
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Nationwide
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In Company
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Customer Care Skills Training Course - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Customers are the soul of a business; most organizations are built with a customer-centric model. They are regarded as an...
Customer Service Excellence
STL
|
Corporate Training for Teams
4.8
(19)
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Nationwide
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In Company
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
Enhancing the Visitors Experience (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Shareholder Value Creation | In Company
ZISHI
|
Corporate Training for Teams
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Multiple (2)
-
Virtual Classroom, In Company, Blended
This course is designed to provide Senior Executives with knowledge and skills to evaluate and influence the Critical Success Factors...
Business development for professional services (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
-
Virtual Classroom, In Company
The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new...
PowerCall Cold Calling 6-Month Training and Coaching Programme
PowerCall Global Training
|
Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
Evidencing The Fair Treatment of Vulnerable Customers | In Company
ZISHI
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company, Blended
In 2015, the FCA published a report on consumer vulnerability. It was the first of its kind, and criticised a...
Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
|
Professional Training
5.0
(4)
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Contact Center Training
Lion Heart Consulting
|
Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Analysing Return on Investment - In Company
Global Business Advisors
|
Corporate Training for Teams
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Nationwide
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In Company
Overview To determine if capital investment is beneficial to their organisation, Return on Investment Analysis will provide you with the...
Successful Presentations (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
Customer Relationships
Diomas Learning Solutions
|
Professional Training
5.0
(3)
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Intermediate level
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Multiple (11)
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Classroom, Virtual Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
Call Centre Communication Skills
DKB Training Associates Ltd
|
Professional Training
5.0
(1)
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Nationwide
-
In Company
Effective communication is important in any workplace, in call centres it is not just important, it is vital. It is...
Account management (In-House)
The In-House Training Company
|
Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring...
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