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Introduction to Customer Service Excellence - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
Know Your Customer (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Managing Customer Care
STL
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Corporate Training for Teams
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Nationwide
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In Company
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
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Corporate Training for Teams
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Nationwide
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In Company
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Professional Customer Service In-house Training
Keys Training
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Professional Training
4.8
(5)
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From 775 GBP
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Nationwide
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In Company
Enhance your team's customer service skills with our one-day training course. This programme will help your staff interact more effectively...
Professional Receptionist Training Course
STL
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Corporate Training for Teams
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Nationwide
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In Company
Enhanced Communication Skills: Master persuasive and influential communication techniques, ensuring you create positive interactions with visitors, colleagues, and callers. Confidence...
Investor Pitch Training – Tailored In-House Coaching
Benjamin Ball Associates Ltd
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Corporate Training for Teams
5.0
(4)
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Multiple (2)
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Virtual Classroom, In Company
Why UK Businesses Choose Us For Pitch Coaching 15 Years of Award-Winning Pitch Coaching: Trusted by public and private companies,...
Sales Skills Training
Making Business Matter
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Corporate Training for Teams
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Nationwide
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In Company
Selling to supply chain teams, buyers and NPD teams is tough. This CPD accredited course teaches learners to sell more...
Business development for professional services (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
The market for professional services is becoming increasingly competitive, with some firms and individuals becoming very effective at winning new...
Call Centre - Achieving Best Practice (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Commercial awareness for technical people (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
The aim of this course is to expose the commercial context within which technical work is carried out. It is...
Contact Center Training
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
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Professional Training
5.0
(4)
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
Customer Relationships
Diomas Learning Solutions
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Professional Training
5.0
(3)
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Intermediate level
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Multiple (11)
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Classroom, Virtual Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
Customer Satisfaction as a Selling Tool (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care...
Evidencing The Fair Treatment of Vulnerable Customers | In Company
ZISHI
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company, Blended
In 2015, the FCA published a report on consumer vulnerability. It was the first of its kind, and criticised a...
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