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Dealing with Difficult and Distressed Customers Professional Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Dealing with Difficult and Distressed Customers" course is designed to equip participants with the skills and strategies necessary to...
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
Advanced Negotiation Techniques Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
participants will learn how to apply knowledge of people behaviour to help negotiate larger and more complex big ticket negotiations....
Sales Executive Level 4
Mercuri International Ltd
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Apprenticeships
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Nationwide
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Classroom
Mercuri’s SALES+ Level 4 Sales Executive Apprenticeship programme has been created by sales experts to ensure sales professionals have the...
Customer Complaints Training - Professionally Handle Complaints | In House
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(48)
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Multiple (2)
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In Company
75% of customers are more likely to buy from companies that offer a highly professional service. By managing complaints with...
Level 4 Sales Executive Standard Apprenticeship
BMS Performance
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Apprenticeship training for companies
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Nationwide
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In Company
In a major boost for the sales profession, the government has approved a new apprenticeship programme for sales executives which...
Level 4 Sales Executive Apprenticeship
BMS Performance
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Corporate Training for Teams
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Nationwide
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In Company
Following the introduction of the apprenticeship levy in 2017, the Level 4 Sales Executive Standard was approved for delivery in...
Customer Service Skills for Government and Public Sector Employees Training Course - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
The ability to provide good customer service is not only limited to the private sector. It can also be found...
Advanced Selling Skills (2 Day Course) (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Advanced Successful Selling
STL
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Corporate Training for Teams
5.0
(9)
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Nationwide
-
In Company
24 months post training support included . Tailored and bespoke programme options . Our experienced training and logistics team in...
Communication Skills for High Pressure Teams
STL
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Corporate Training for Teams
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Nationwide
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In Company
This workshop combines fundamentals of emotional intelligence and behavioural styles analysis with practical communication strategies to equip teams with the...
Customer Relationship Management
STL
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Corporate Training for Teams
4.9
(23)
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Nationwide
-
In Company
Develop your performance and skills as an effective Customer Relationship Manager; understand the benefits of high level CRM and the...
Dealing with Complaints and Aggression
STL
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Corporate Training for Teams
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Nationwide
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In Company
How to handle and resolve Complaints How to diffuse aggressive situations To examine the Philosophy of Communication 24 months post...
Influence and Persuasion Skills
STL
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Corporate Training for Teams
5.0
(1)
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Nationwide
-
In Company
By the end of the course you will be able to: Understand the difference between influence, persuasion and manipulation Understand...
Introduction to Marketing
STL
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Corporate Training for Teams
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Nationwide
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In Company
You will understand and apply essential marketing principles, tools and techniques that can support business growth. The course gives delegates...
Key Account Development
STL
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Corporate Training for Teams
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Nationwide
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In Company
Attending this course will equip participants with advanced techniques and practical tools to effectively manage and grow key accounts. The...
Mastering the Art of Closing Incoming Calls
STL
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Corporate Training for Teams
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Nationwide
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In Company
Attending this course will equip participants with essential skills to improve their telephone interactions, leading to enhanced customer satisfaction and...
Selling Skills
STL
|
Corporate Training for Teams
5.0
(41)
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Nationwide
-
In Company
24 months post training support included . Tailored and bespoke programme options . Our experienced training and logistics team in...
Appointment setting (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won’t...
Certified Business Relationship Manager (CBRM®): In-House Training
IIL Europe
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Corporate Training for Teams
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From 2,950 USD
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Nationwide
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In Company
The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role...
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