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Customer Relationship Management
STL
|
Corporate Training for Teams
4.9
(23)
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Nationwide
-
In Company
Develop your performance and skills as an effective Customer Relationship Manager; understand the benefits of high level CRM and the...
Dealing with Complaints and Aggression
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
How to handle and resolve Complaints How to diffuse aggressive situations To examine the Philosophy of Communication 24 months post...
Influence and Persuasion Skills
STL
|
Corporate Training for Teams
5.0
(1)
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Nationwide
-
In Company
By the end of the course you will be able to: Understand the difference between influence, persuasion and manipulation Understand...
Introduction to Marketing
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
You will understand and apply essential marketing principles, tools and techniques that can support business growth. The course gives delegates...
Key Account Development
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Attending this course will equip participants with advanced techniques and practical tools to effectively manage and grow key accounts. The...
Mastering the Art of Closing Incoming Calls
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Attending this course will equip participants with essential skills to improve their telephone interactions, leading to enhanced customer satisfaction and...
Selling Skills
STL
|
Corporate Training for Teams
5.0
(41)
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Nationwide
-
In Company
24 months post training support included . Tailored and bespoke programme options . Our experienced training and logistics team in...
FD107: Introduction to Management Systems
TPT Consultancy & Training Ltd
|
Professional Training
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From 350 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
Explore the intricacies of management systems with our CQI/IRCA certified FD107: Introduction to Management Systems course. Tailored for learners seeking...
PT209: Managing and Influencing Stakeholders
TPT Consultancy & Training Ltd
|
Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI certified PT209: Managing and Influencing Stakeholders course will provide practical skills development in influencing and managing stakeholders. Learners...
FD106: Introduction to Process Design Training Course
TPT Consultancy & Training Ltd
|
Professional Training
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From 395 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This FD106: Introduction to Process Design Training Course, certified by CQI/IRCA, is designed to equip learners with foundational skills essential...
Certified Business Relationship Manager (CBRM®): In-House Training
IIL Europe
|
Corporate Training for Teams
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From 2,950 USD
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Nationwide
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In Company
The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role...
Customer engagement (In-House)
The In-House Training Company
|
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company
Customers are astute and well-practised in researching and seeking information, solutions and added value in the minimum number of clicks...
Customer Focused Management
Diomas Learning Solutions
|
Professional Training
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Intermediate level
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
PowerCall Cold Calling 6-Month Training and Coaching Programme
PowerCall Global Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Account management (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
-
Virtual Classroom, In Company
Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring...
Advanced Telephone Prospecting (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
Multiple (2)
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In Company, Virtual Classroom
Consultative selling (In-House)
The In-House Training Company
|
Corporate Training for Teams
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Multiple (2)
-
Virtual Classroom, In Company
‘Selling’ doesn’t work. You’ve got to help customers buy. And that means engaging with the customer in a positive way,...
Customer Care
MPW Learning
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Corporate Training for Teams
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Multiple (2)
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In Company
This intensive two-day training course in Customer Care is designed to develop the skills required to handle a wide range...
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