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FD105: Introduction to Product and Service Management
TPT Consultancy & Training Ltd
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Professional Training
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From 395 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This course will provide learners with an awareness of the fundamental tools, techniques and structured methodology for Product and Service...
FD106: Introduction to Process Design Training Course
TPT Consultancy & Training Ltd
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Professional Training
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From 395 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This FD106: Introduction to Process Design Training Course, certified by CQI/IRCA, is designed to equip learners with foundational skills essential...
Handling a Difficult Customer
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
Reception perfection (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
The often-used phrase, ‘just the receptionist’, completely misrepresents the role. An excellent receptionist is a most valuable resource for any...
Advanced Customer Service for the Public Sector (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Advanced Negotiation Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Advanced Negotiation Techniques Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
participants will learn how to apply knowledge of people behaviour to help negotiate larger and more complex big ticket negotiations....
Caring for your Customer | In-House
SquareOne Training
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Professional Training
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Nationwide
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In Company
Learn customer service skills with SquareOne Training's Caring for Your Customer training course. During this course, you will learn the...
Creating a Culture of Service Excellence – Classroom or Live Virtual Classroom
Hamilton Mercer
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Professional Training
4.9
(19)
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Multiple (2)
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Virtual Classroom, Classroom
Creating a culture of service excellence requires more than a set of ‘inspirational’ values, and a vision and mission statement....
Excellent Customer Service for Care Homes
Oakley Services UK Limited
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Corporate Training for Teams
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From 149 GBP
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Multiple (2)
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In Company
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...
Key Account Management
Results Driven Group
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Corporate Training for Teams
5.0
(3)
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Top 10 Course
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From 3,590 GBP
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Nationwide
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In Company
In a highly interactive format, this in-house training course will address the importance of key accounts to many organisations and...
Negotiating Effectively
Crossroads Global Private Limited
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Professional Training
4.8
(6)
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From 45 GBP
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Multiple (2)
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In Company, Virtual Classroom, Self-Paced Online
Whether you are pitching big deals to clients or just hoping to resolve some workplace conflicts, this course will help...
Negotiation Skills Healthcare Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
The course raises awareness of positive ways to approach negotiation that can be useful for many work situations that focus...
Professional Negotiating Skills - In-house Course
Leadership Development Ltd
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Corporate Training for Teams
4.8
(19)
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Multiple (2)
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In Company
Negotiation skills are crucial not just because much of modern business depends on formulating mutually acceptable agreements, but because these...
Project Stakeholder Relationship Skills: In-House Training
IIL Europe
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Corporate Training for Teams
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From 850 USD
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Nationwide
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In Company
This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories...
PT209: Managing and Influencing Stakeholders
TPT Consultancy & Training Ltd
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Professional Training
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From 750 GBP
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
This CQI certified PT209: Managing and Influencing Stakeholders course will provide practical skills development in influencing and managing stakeholders. Learners...
Business Relationship Management Fundamentals: In-House Training
IIL Europe
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Corporate Training for Teams
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From 795 USD
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Nationwide
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In Company
Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline....
Customer Complaints Training - Professionally Handle Complaints
Live and Learn Consultancy
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Corporate Training for Teams
4.9
(48)
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Multiple (2)
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In Company
75% of customers are more likely to buy from companies that offer a highly professional service. By managing complaints with...
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