Telesales, Professional Training in Perry Crofts

Cross-cultural negotiations can falter for a whole variety of reasons.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

Cold calling, or telemarketing, is a tough, but rewarding role.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.