Telesales, Professional Training in Hanley Castle

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Cold calling, or telemarketing, is a tough, but rewarding role.

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

When it comes to negotiations, having the edge on the other side can make all the difference.

Cross-cultural negotiations can falter for a whole variety of reasons.

Inspirational Leadership gets results. It’s about recognising that your most precious possession is the people who work for you, and having the skill to draw out the very best in their performance.