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Advanced Customer Service for the Public Sector (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
How to Answer the Telephone Professionally
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
Customer Service
DKB Training Associates Ltd
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Professional Training
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Nationwide
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In Company
“Do what you do so well that they will want to see it again and bring their friends” – Walt...
Disney's Customer Service Excellence + FISH!
Mobile Team Challenge
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Corporate Training for Teams
5.0
(10)
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This course results in CPD hours
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Top 10 Course
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From 45 GBP
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Multiple (2)
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Self-Paced Online, In Company
Learn how Disney achieved the Best in Class for their Customer Service Experience Excellence for almost 40 years and apply...
Advanced Customer Service Management
LCT International
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Professional Training
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From 7,250 GBP
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07/10/2024
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Multiple (3)
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Virtual Classroom, Classroom
Managing Customer Service - Tailored Course
Systematix Limited
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Corporate Training for Teams
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Nationwide
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In Company
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
Customer Care Mastery: Navigating Service Excellence
Churchill Square Training & Development
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Professional Training
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Nationwide
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In Company
In today's business landscape, the ability to lead, exemplify, and champion organizational values within a customer service framework is indispensable...
Customer Service
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Perhaps you’re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Customer Service Skills for Government and Public Sector Employees Training Course - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
The ability to provide good customer service is not only limited to the private sector. It can also be found...
Customer Service Skills - In Company
Keys Training
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Corporate Training for Teams
5.0
(5)
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From 845 GBP
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Nationwide
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In Company
The primary aims of this one-day instructor-led course are to refine communication skills and revitalise the attitudes necessary for excellent...
The Field Sales Professional Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
The delegate will learn the essential skills of being a professional salesperson out in the field. This field sales programme...
Introduction to Customer Service Excellence - 2 Hour Power Session
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Amazingly, 75% of customers are willing to spend more and buy from companies that give them a professional service. Delivering...
Customer Service Excellence
STL
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Corporate Training for Teams
4.8
(19)
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Nationwide
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In Company
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Through the Customers' Eyes (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
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Professional Training
5.0
(4)
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Multiple (10)
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Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
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Corporate Training for Teams
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Multiple (4)
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In Company
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
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