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Customer Care: Be Part of Your Customer’s Story
Diomas Learning Solutions
|
Professional Training
5.0
(4)
-
Multiple (10)
-
Classroom
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
|
Corporate Training for Teams
-
Multiple (4)
-
In Company
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
Customer Excellence for Finance Staff (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
This course will enable participants to understand who their customers are and what they require us to do in order...
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
|
Corporate Training for Teams
-
Multiple (2)
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In Company, Virtual Classroom
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
Customer Complaint Handling
STL
|
Professional Training
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From 495 GBP
-
Multiple (26)
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Multiple (22)
-
Virtual Classroom, Classroom
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Mastering Customer Experience Excellence: A Comprehensive Training Programme
Churchill Square Training & Development
|
Corporate Training for Teams
-
Nationwide
-
In Company
In our Customer Service Excellence Training Course, you'll delve into the pivotal role of a customer service representative, mastering the...
Customer Loyalty Programmes
Diomas Learning Solutions
|
Professional Training
4.7
(3)
-
From 1,250 GBP
-
Multiple (10)
-
Classroom
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Customer Complaint Handling
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Professional Training
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Managing Customer Care
STL
|
Professional Training
4.9
(24)
-
From 495 GBP
-
Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Customer Care
STL
|
Professional Training
-
From 760 GBP
-
Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
Excellence in Customer Care
Oakley Services UK Limited
|
Corporate Training for Teams
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From 299 GBP
-
Multiple (2)
-
In Company
This excellence in customer care course shows that increasingly, customers are able to choose their suppliers not just for the...
Delivering Customer Satisfaction Assertively
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Corporate Training for Teams
-
Nationwide
-
In Company
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Delivering Customer Satisfaction Assertively
STL
|
Professional Training
-
From 495 GBP
-
Multiple (27)
-
Multiple (22)
-
Classroom, Virtual Classroom
This course will equip you with the skills to handle customer objections effectively, negotiate successfully, and close deals while ensuring...
Maximising Incoming Business Skills Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
-
This course results in CPD hours
-
Multiple (2)
-
In Company, Classroom, Virtual Classroom, Blended
Participants will learn how to make the most of every incoming business opportunity. If your job is to deal professionally...
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