Professional Training Management Classroom training in London

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

Cold calling, or telemarketing, is a tough, but rewarding role.

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

Cross-cultural negotiations can falter for a whole variety of reasons.

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

When it comes to negotiations, having the edge on the other side can make all the difference.