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Professional Receptionist Training Course
STL
|
Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
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Classroom, Virtual Classroom
Enhanced Communication Skills: Master persuasive and influential communication techniques, ensuring you create positive interactions with visitors, colleagues, and callers. Confidence...
Advanced Customer Service for the Public Sector
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Customer Care
PTP Training & Marketing Ltd
|
Professional Training
4.7
(11)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are...
Customer Service Excellence
STL
|
Professional Training
4.9
(211)
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Top 10 Course
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From 495 GBP
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Multiple (12)
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Multiple (22)
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Classroom, Virtual Classroom
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
Excellent Customer Care - Incoming Calls
PTP Training & Marketing Ltd
|
Professional Training
4.8
(6)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Through the Customers' Eyes
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
Only when we really understand our customers' experiences of our business can we make real improvements to our business practice....
Customer Service Excellence Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
5.0
(5)
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This course results in CPD hours
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Multiple (2)
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Classroom, Virtual Classroom, Blended, In Company
participants will learn how to provide outstanding customer service. Whether you are in a dedicated sales role or a customer...
Customer Excellence for Finance Staff
PTP Training & Marketing Ltd
|
Professional Training
5.0
(4)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
This course will enable participants to understand who their customers are and what they require us to do in order...
Know Your Customer
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and...
Customer Service Management
LCT International
|
Professional Training
4.7
(28)
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From 4,250 GBP
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Multiple (3)
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Classroom, Virtual Classroom
How to Say 'No' and Retain Customer Satisfaction
PTP Training & Marketing Ltd
|
Professional Training
5.0
(1)
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Advanced Customer Service Management
LCT International
|
Professional Training
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From 7,250 GBP
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Multiple (3)
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Classroom, Virtual Classroom
Customer Complaint Handling
STL
|
Professional Training
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From 495 GBP
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Multiple (26)
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Multiple (22)
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Classroom, Virtual Classroom
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
Creating a Culture of Service Excellence – Classroom or Live Virtual Classroom
Hamilton Mercer
|
Professional Training
4.9
(19)
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Multiple (2)
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Classroom, Virtual Classroom
Creating a culture of service excellence requires more than a set of ‘inspirational’ values, and a vision and mission statement....
The Field Sales Professional Training Course - CPD Certified
Maguire Training
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Classroom, In Company, Virtual Classroom, Blended
The delegate will learn the essential skills of being a professional salesperson out in the field. This field sales programme...
Mastering Customer Interactions: Excellence in Email and Telephone Communication
STL
|
Professional Training
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From 495 GBP
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Multiple (27)
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Multiple (22)
-
Classroom, Virtual Classroom
Attending this course will equip participants with the skills to handle customer interactions confidently and professionally. You will learn to...
Managing Customer Care
STL
|
Professional Training
4.9
(24)
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From 495 GBP
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Multiple (28)
-
Multiple (22)
-
Classroom, Virtual Classroom
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
|
Professional Training
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This course results in CPD hours
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
Displaying 1-20 of 36 results
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