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Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
Avoiding and Dealing with Sex Discrimination
LearningPlus
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Professional Training
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Beginner level
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From 15 GBP
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Online
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Self-Paced Online
This course is a great introduction to the subject of sex discrimination. This course looks at the Equality Act 2010...
CPD Discipline in the Workplace (CPD Certified)
Need 2 Succeed
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Professional Training
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From 20 GBP
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Online
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Self-Paced Online
Are you interested in studying one of our online leadership courses? This course aims to give you the knowledge needed...
Practical Facilitation Skills
Roffey Park Institute
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Executive Education
5.0
(2)
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Beginner level
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From 1,409 GBP
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Online
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Virtual Classroom
Our Practical Facilitation Skills programme is a comprehensive and real-world programme aimed at enabling participants to understand the skills required...
Handling Violence and Aggression at Work
LearningPlus
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Professional Training
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From 18 GBP
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Online
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Self-Paced Online
Teachers, doctors, nurses, carers, social workers, public transport workers, shop workers, DHSS staff, and many others, are all at risk...
Dealing with Difficult People
Best Foot Forward Training
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Professional Training
5.0
(2)
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From 595 GBP
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Multiple (2)
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Classroom, Self-Paced Online
This one-day Dealing with Difficult People course helps employees in your organisation identify some of the behaviours and situations encountered...
Dealing with Difficult People: In-house Training
Best Foot Forward Training
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Corporate Training for Teams
5.0
(3)
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From 975 GBP
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Multiple (2)
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Self-Paced Online, In Company
This one-day Dealing with Difficult People course helps employees in your organisation identify some of the behaviours and situations encountered...
Negotiating a Changing World: 1920-1950
edX
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Professional Training
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Intermediate level
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Online
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Self-Paced Online
As we see American women coming into positions of economic and political influence, we start to wonder: why now? The...
Negotiating when the Stakes are High
BiteSize Learning
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Corporate Training for Teams
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From 1,200 GBP
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Multiple (2)
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In Company
Most of us negotiate on a daily basis. Sometimes the outcome is trivial, with little real consequence but, on occasion,...
NCFE Level 2 Certificate in Understanding Workplace Violence and Harassment
Wiltshire College & University Centre
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Professional Training
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Online
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Self-Paced Online
This qualification is designed for learners who want to increase their knowledge and understanding of workplace violence and harassment across...
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