Management Development, knowledge

Cold calling, or telemarketing, is a tough, but rewarding role.

Verbal based communication, and cold calling in particular, remains an important part of any balanced sales strategy.

Whilst there are hundreds of traits and qualities that go into being a good manager, one vital ability is knowing how and when to delegate tasks.

Here's what GDPR means for us marketers and sales professionals, especially those with active cold calling and emailing campaigns.

Reaching the decision maker is the first major milestone in the sales process, and it is vitally important to understand the best ways to achieve this.

When it comes to negotiations, having the edge on the other side can make all the difference.

Cross-cultural negotiations can falter for a whole variety of reasons.