Course description
General Practice Manager Development Programme - CMI Level 5
This programme has been designed to support existing and potential managers and equip them with the skills they need to manage a GP Practice. This engaging programme focuses on the leadership and management skills required to be successful in a mid-senior management position and will include current insights into Evidence Based Management, Coaching and Mentoring, conflict management and change. The programme is led by a highly experienced NHS leader, and will be supported by current NHS insights, contextualised case studies, and first-hand experience of the challenges of being a leader in Primary Care.
The GP Practice Manager Programme provides professionals with the opportunity to develop their knowledge and understanding of practice management and reflect and grow in an enhanced learning environment. Participants will become part of a strong and supportive national network of Primary Care Leaders.
This Level 5 accredited leadership training course has been designed to help existing and potential managers gain a better understanding of the dynamics in managing multidisciplinary teams and improve their personal approach to leadership.
Upcoming start dates
Suitability - Who should attend?
This course is for existing managers and potential managers in a primary care environment.
This course is for you if you want to:
- Understand the key aspects of practice management and improve your overall performance as a leader and manager
- Apply a range of coaching techniques to better understand the needs and strengths of colleagues, and get the best from your team
- Create a professional environment where colleagues can flourish, and where patients will receive the best possible care
- Gain insight into current issues in primary care, and how these relate to the practice manager role
- Develop a strong, professional, national network of peers who you will be able to draw upon in the future
Outcome / Qualification etc.
On completion of this programme, delegates will:
- Demonstrate confidence in managing, coaching, and developing multidisciplinary teams and individual colleagues
- Demonstrate leadership skill, presence, and self-awareness in a senior position within Primary Care
- Understand own working preferences, strengths, and weaknesses, and how to most effectively utilise strengths
- Consider own underpinning motivations, values and belief around self and others, and how these personal factors influence own leadership approach.
- Demonstrate with certainty and clarity, the connection between accountability, visible leadership behaviour, and a high performing, Just culture within primary care
- Analyse the role of Emotional Intelligence in leading, motivating and engaging with a diverse range of colleagues
- Examine approaches to sensitively handle challenging conversations, conflict, and differing perspectives. Be able to mediate between and resolve complex inter-personal dynamics
- Become an Evidence Based Practitioner, and engage with research and evidence in decision making, and management within primary care
- Coach and Mentor colleagues to enhance performance and build trust and confidence in the Practice Team
- Examine key, topical, drivers for change in Primary Care, and consider how these relate to own Practice
- Examine how iterative, Agile, principles can help define solutions, and create a methodology for data driven improvement, to develop a strategic advantage
- Examine the impact of change and utilise a variety of change management tools to support others through change
- Enhance resilience and awareness of the needs of others, the impact of stress for those in high pressure roles, and how to lead with compassion
Training Course Content
Session 1
Supporting the Practice
Key themes include:
- The role of the Practice Manager in and outside the practice
- Workforce Planning
- Finance and Budgeting in Practice Management and Primary Care
- Governance, Risk & the CQC
Session 2
Leadership and the Role
Key themes include:
- Managing a Diverse Multidisciplinary Team
- Leadership and Management Development
- Leading Courageous Conversations
- Resilience & Wellbeing
Session 3
Leading Change
Key themes include:
- Change Management
- Quality Improvement and PDSA Cycle
- Digital Improvement
Course delivery details
Your Delivery Options:
Virtual Classroom:
We strive to create a positive and lasting impact through the delivery of our courses, which is why all our sessions are structured around taught theory, interactivity and shared experiences from the real world. Our online training courses are designed to create the optimum learning experience for the virtual environment. Our training is highly interactive; our tutors make regular use of whiteboard, annotate, polls and other types of interactive software to enhance the learning experience.
In House Team Training:
Our in-house service delivers tailored training solutions to assist businesses in achieving their goals. Unlike our open courses, our in-house offering provides completely customisable content that is built with your guidance to facilitate anything from large transformational projects to individual learner journeys.
Our dedicated bespoke account management team will work with you to ensure that the solution you and your business choose allows for the optimal learning experience.
Your In-House Training Options
- Off-the-shelf, existing programmes delivered privately for you and your team
- Part-tailored solutions using various elements of our existing programmes to create a unique programme aligned to your organisational needs
- Bespoke built programmes, created and designed entirely to meet your specific requirements and customised to your business’ goals
Why choose In Professional Development
Delivered training to over 10,000 organisations
92% of delegates rate our courses as 5 star
Created over 2,500 CMI registrations
Reviews
Average rating 5
This course has been one of the best, most engaging courses I have ever been on. Kerry is both engaging and inspirational thank you so much.
The tutor was very upbeat and kept everyone engaged, I was worried about doing an online course for 3 full days with attention span and too much screen time. But Kerry made it w...
Expenses
Course Price
- Virtual Classroom: £1,600 +VAT
- In-House Services: Price on Enquiry
Continuing Studies
CMI Level 5 Certificate in Management and Leadership
Following completion of the General Practice Manager Development Programme, learners can opt to continue their studies by completing a CMI Level 5 Certificate in Management and Leadership. This qualification is designed for practising middle managers and leaders at operations, division, departmental or specialist level, who are typically accountable to a senior manager or business owner.
Learners are required to complete two 3,500-4,000 word written assignments. Units to be completed include:
- 501: Principles of Management and Leadership in an Organisation
- 502: Principles of Developing, Managing and Leading Individuals and Teams to Achieve Success
Benefits of completing the qualification include:
For learners:
- Development of skills required to lead and manage individual teams.
- Provides a broader knowledge of skills to help individuals be more effective in specific management areas.
- Accredited management and leadership qualification and certificate on completion.
For organisations:
- Deliver aims and objectives in line with wider organisational strategy.
- Gives a fully comprehensive bank of the skills and knowledge required to be a manager as part of an organisation
- Allows individuals to focus on the areas that are most appropriate for their role and organisation.
Learners also receive:
- Targeted tutorials run by our CMI-qualified tutors, to help learners complete the assignment writing phase.
- Dedicated support from the Quality Assurance Team here at In Professional Development, including regular CMI learner drop-in sessions.
- Access to a wealth of CMI online learning resources through their Management Direct website.
Request info
In Professional Development
In Professional Development are a professional training provider offering a wide range of professional development courses, on an accredited or non-accredited basis. Our course portfolio ranges from 1 to 5-day courses. We work with a range of partners to ensure...
The tutor was amazing. She had lots of knowledge. Relatable. Honest. Supportive. Couldn’t have asked for a better trainer.