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Advanced Customer Service for the Tourism, Leisure and Hospitality Industry (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
The Sales Accelerator (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a...
Enhancing the Visitors Experience (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
Managing The Sales Team
The Leadership and Sales Academy Ltd
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Corporate Training for Teams
4.8
(5)
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Nationwide
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In Company
This programme is designed by TLSA to equip sales leaders with the skills and knowledge to meet the demands of...
Customer Care - Incoming and Outgoing Calls (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
The Psychology of Sales Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
This programme builds on the essential knowledge and skills Participants willrequire for successful sales planning and explores the psychological andcreative...
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Delivering Excellent Customer Service - In-house Course
Benchmark Training
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Corporate Training for Teams
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Multiple (3)
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Self-Paced Online, In Company
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
Introduction to Account Management (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation: this...
Telephone Sales – outbound (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Telephone selling can be a challenge. It can be a pressured environment and sales professionals need to be able to...
Introduction to sales (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff...
Customer Service Training - 3 Hours | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Nationwide
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In Company
Our In-House Customer Service Training equips your employees with best practice customer care techniques & communication skills to interact with...
Increasing sales results (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
If you’re looking to move to the next level in your career in sales, then understanding how to maximise your...
Introduction to Lead Generation - 2 Hours | In House
Live and Learn Consultancy
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Lead generation is the process of acquiring the interest of potential customers with a view to increasing future sales. It...
Advanced Field Sales Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, Blended, In Company, Classroom
participants will learn how to maximise every sales opportunity within their location. In a tough competitive sales environment the well...
Using NLP in Sales Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Participants will learn how to use NLP to improve their sales performance. This programme focuses on using the tools and...
Business Relationship Management Fundamentals: In-House Training
IIL Europe
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Corporate Training for Teams
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From 795 USD
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Nationwide
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In Company
Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline....
Telephone Selling - In-house Course
Leadership Development Ltd
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Corporate Training for Teams
4.8
(10)
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Multiple (2)
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In Company
The telephone is a high touch, cost-effective selling tool, but it must be used well. This two day training course aims to...
The Field Sales Professional Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
The delegate will learn the essential skills of being a professional salesperson out in the field. This field sales programme...
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