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Difficult Conversations
St Andrews Management Centre Ltd
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Difficult conversations are an integral part of effective management and can be critical to managing performance, promoting attendance, and improving...
Dealing with Challenging People / Situations – Classroom or Live Virtual Classroom
Hamilton Mercer
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Professional Training
4.9
(311)
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From 395 GBP
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Multiple (3)
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Multiple (2)
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In Company
Do you always remain cool in even challenging situations? And guide a difficult interaction to a happy outcome that reflects...
In-Person Introduction to Mediation
Chartered Institute of Arbitrators
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Professional Training
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From 345 GBP
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London
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Classroom
Are you interested in learning more about mediation? Perhaps you are considering a career as a mediator. Either way, this...
HR for Non HR Managers (In-House)
BOC - Global Events & Training Group
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Corporate Training for Teams
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From 3,290 GBP
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Multiple (2)
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In Company
HR for Non HR Managers one-week training course deals with the HR issues that many managers and supervisors are expected...
Respect in the Workplace
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
A respectful work environment is essential to the overall success of your team, as well as a contribution to a...
Managing Difficult and Critical Conversations Skills Training for Managers - Tailored Course
Rcademy
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Having the skills and confidence to handle uncomfortable talks with personnel is vital to being a good manager. Every day...
Harassment and Bullying for Managers Professional Training Course
Reed Learning Limited
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Corporate Training for Teams
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Nationwide
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In Company
The "Harassment and Bullying for Managers" course is designed to equip managers with the knowledge and skills to effectively prevent,...
Office Politics For Managers
Lion Heart Consulting
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Corporate Training for Teams
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
It is an inevitable fact that when people are working together personalities can and will clash. No one is an...
Managing Challenging Conversations Healthcare Training Course - CPD Certified
Maguire Training
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Corporate Training for Teams
4.6
(19)
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This course results in CPD hours
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Multiple (2)
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In Company, Classroom, Virtual Classroom, Blended
Many line managers go into difficult conversations with very good intentions but often make the mistake of prolonging or intensifying...
Stand Up for Yourself (Communication skills and assertiveness)
Sunflower Effect Confidence Courses
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Professional Training
5.0
(6)
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From 395 GBP
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26/09/2024
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Camden
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Classroom
Are challenging people getting in the way of your happiness, well-being and success? You may find them at work, in...
Dealing with challenging customers (In-House)
The In-House Training Company
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Wouldn’t sales be a ‘walk in the park’ without challenging customers? Why is it that some customers are so difficult...
How to say No effectively: Mastering Boundaries for High Performance Teams
Crossroads Global Private Limited
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Professional Training
4.8
(6)
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From 45 GBP
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Multiple (2)
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Self-Paced Online, Virtual Classroom, In Company
'No,' it's only two letters. It's only a single word. But why is it so difficult to use? Saying 'no'...
Conflict Management - OOS077
Oakley Services UK Limited
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Corporate Training for Teams
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From 199 GBP
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Multiple (2)
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In Company
Most people do not actually enjoy confrontation and conflict. Conflict can begin with a difference of opinion and may easily...
Conflict Management - OOS068
Oakley Services UK Limited
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Corporate Training for Teams
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From 249 GBP
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Multiple (2)
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In Company
This 1 day Conflict Management courses identifies that most people dont actually enjoy confrontation and conflict. Conflict can begin with...
Handling Difficult Conversations with Ease & Confidence
BPP Professional Education
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Professional Training
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From 634 GBP
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31/10/2024
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Multiple (3)
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Classroom, Virtual Classroom, Self-Paced Online
Overview Broaching difficult subjects with colleagues and clients is often a daunting prospect for many. People sometimes avoid conflict situations...
NCFE Level 2 Diploma for Customer Service Practitioners
City and Islington College
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Vocational & College Courses
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London
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Classroom
What does this qualification cover? This qualification is designed to provide learners with the knowledge, skills and understanding to work...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course)
Corporate Training Partnerships
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Professional Training
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From 475 GBP
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Multiple (2)
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Classroom, Virtual Classroom
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
Complaints and Customer Vulnerability - Best Practice Approaches (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the Financial Conduct Authority’s (FCA’s) final vulnerable customer guidance now firmly in place and the Consumer Duty now nipping...
Feedback & Difficult Conversations
Oakley Services UK Limited
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Corporate Training for Teams
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From 199 GBP
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Multiple (2)
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In Company
Giving and receiving feedback is a fundamental part of everyday work and this one day Feedback & Difficult Conversations course...
Complaints and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
With the FCA’s increasing expectations on firms to ensure good customer outcomes, the spotlight on complaints teams (and the people...
Displaying 21-40 of 40 results
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