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Communication Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This communication skills course is aimed at helping people& communicate more effectively with customers and colleagues. It will look at...
Communicating Effectively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This Communicating Effectively course will help participants& understand and appreciate how communication determines success or failure. It will highlight key...
Connecting and Communicating (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication...
Influencing Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This is a trainer-lead, participant-centred course. Attendees participate through discussion of current situation and how to move to their preferred...
Advanced Listening Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
There are many reasons why people struggle to listen effectively. These include: Believing that the only way to put their...
Developing Assertiveness Skills in the Public Sector (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal...
Delivering Excellence Via Email (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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Virtual Classroom, In Company
This half day workshop focuses on how to deliver an excellent customer experience via email. You will learn the do's...
Negotiation Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This negotiation skills course will offer participants the confidence to plan a negotiation strategy and execute it to perfection. Seven...
Introduction to NLP (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This NLP training course is designed to introduce Participants to the excellence principles and techniques of Neuro Linguistic Programming (NLP),...
Advanced Presentation Skills (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The...
Handling Difficult Conversations Confidently (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course is for anyone who struggles with difficult conversations in the workplace, whether about work-related performance, interpersonal skills, personal...
Negotiation Skills Masterclass - Half Day (PM) (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This is a practical half day Masterclass designed to allow you to review and assess your style of negotiation and...
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
Building Excellent Working Relationships (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
Excellent working relationships are highly valued by most employers and are essential throughout an organisation. When workplace relationships are excellent,...
Successful Sales Presentations (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course imitates the real two-stage process of qualification and presentation. Through a series of scenarios, Participants will practise their...
Walk, Talk, Stance for Maximum Impact (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
We have only 15 seconds to make a first impression! Frightening when you think that, no matter how well we...
How to Be Great at Telephone Cold Calling (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This telephone course is guaranteed to give Participants the confidence to make calls professionally. Demonstrations of live-calls will be made...
Successful Presentations (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
-
In Company, Virtual Classroom
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
|
Corporate Training for Teams
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This course results in CPD hours
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Multiple (2)
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In Company, Virtual Classroom
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
Displaying 1-20 of 31 results
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