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Professional Training

Supervisory Skills for Technical Services

Length
1 day
Length
1 day
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Course description

Supervisory Skills for Technical Services

Best Practice for Team Leaders, Supervisors and Aseptic Services Managers

Good supervision of aseptic processing is essential for ensuring a high quality, efficient and safe service. As the quality of the end product is dependent on performance of the aseptic services team, the supervisor plays a crucial role in ensuring that the team understand what is required from them, follow procedures, adapt to changes in demand and can promptly resolve problems together. To do this, the supervisor must communicate effectively with the team, be well respected by those working with them and be a positive role model. An effective supervisor needs a sound knowledge of the processes they are supervising, attention to detail and awareness of all that’s going on around them, an analytical mind, problem solving skills and the knowledge when to escalate issues.

This course will raise your awareness of these important considerations and more, and provide you with the starting materials to develop yourself into an effective supervisor.

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Suitability - Who should attend?

Who should attend?

Aseptic Service Managers, Team Leaders and Supervisors

Training Course Content

  • Introduction onrole and risks
  • Reasons and impacts of poor cleanroom behaviour
  • Workshop on reasons and impacts of poor cleanroom behaviour
  • Workshop on good practice
  • How good is our supervision –and how do we know?
  • Organisational and team culture
  • Are you in control? An auditor’s perspective

Expenses

For more information about price, please contact the University.

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