Management Skills Training

This course has been purpose-designed for new, existing, and aspiring line managers or middle managers.

You are in the right place if you are looking for a course to develop management skills and create high-performing managers.

Typical roles held by people taking this course are:

• Department, function or team manager:Our training course shows departmental heads the subtle differences between leading and managing.

  It also highlights how personal style can be adapted to specific situations, from conflict resolution to improving productivity.

• A manager of team leaders or supervisors:Managers of team leaders or supervisors are often the conduit for messaging from Senior Leadership Teams to the broader business.

  This is why our training course for managers emphasises the different ways toimprove communication in the workplaceand sharpen your team’s listening skills.

• Line Manager:Line managershave the opportunity to sharpen their decision-making skills.

  The course works with your management team to enhance strategic thinking so you can be sure that the best decisions are being made at every level of the company.

• Business Manager/Office Manager:Business or office managers are crucial for your company’s smooth operational running. That’s why manager skills training also covers resource management and personnel subjects.

  We discuss practical ways to ensure an understanding of organisational demands to meet expectations and how that relates to resource delivery.

• Operations Manager:The course modules focus on the importance of communication, establishing a positive working environment, and relationship management.

  These are crucial skills for operations managers who spend large portions of their day engaging with suppliers, distribution partners, and other third parties.