Course description
Explore the essentials of effective problem-solving with our CQI/IRCA certified FD102: Introduction to Problem Solving training. Learners will gain a comprehensive understanding of fundamental tools, techniques, and structured methodologies crucial for addressing various challenges. This problem solving course equips learners to actively contribute as members of problem-solving teams, applying key tools to tackle small-scale business problems or tasks. By the end of the course, learners will possess the skills to support the development of robust and sustainable solutions, making them valuable assets in the problem-solving process within their professional environments.
Upcoming start dates
Suitability - Who should attend?
This problem solving course targets learners who will be actively involved as team members in the practical application of essential tools for addressing organisational challenges. Learners will gain hands-on experience in utilising key problem-solving tools within a team context, enhancing their ability to contribute effectively to the resolution of issues within the organisational framework.
Prerequisites
No specific prerequisites are necessary to enroll in this problem solving training. Learners are welcome to join without any specific requirements, making it accessible to individuals at various levels of expertise and backgrounds. Whether you are new to the subject or an experienced professional seeking to enhance your skills, this problem solving course is designed to accommodate a diverse range of learners.
Outcome / Qualification etc.
You will have the knowledge to:
- Describe several methodologies for problem solving
- List the benefits and limitations of different problem solving methodologies
- List the reasons it is important to include the customer/stakeholder requirements when defining a problem
- Describe how risk management is applied throughout the supply chain
- List the benefits of standardisation and process management
- Describe the tools used in problem solving
You will learn the skills to:
- Participate in team activities to assess risks from a customer/stakeholder point of view
- Support the team leader in the identification of customer and stakeholder requirements as part of the scoping of problem-solving activities
- Support the team leader to identify effective actions to resolve problems and to use tools to address root causes
- Recognize when the supply chain needs to be involved in effective problem solving
- Contribute to the implementation of change resulting from problem solving activities
- Support the team leader in selecting the most appropriate improvement tools and techniques for the problem solving activity
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TPT is a leading provider of training and consultancy, serving customers around the world. Based in South Wales we have been delivering solutions since 1993. We offer a range of CQI/IRCA-approved training and specialise in delivering ISO 9001, ISO 14001,...