Course description
Critical Thinking and Creative Problem Solving (Virtual)
Two critical skillsets for the future of work are critical thinking and creative problem solving. These modes of working and thinking intersect and overlap; both are necessary and both can be taught. Having the ability to exercise creativity while at the same time applying structure and discipline to the thinking process is a key competency in the twenty-first century workplace.
This course explores the interplay between critical and creative thinking, and the necessity of each to effective problem solving and decision making. Participants will learn a variety of techniques to apply critical thinking to real-life scenarios. They will experiment with different problem-solving approaches and will learn about cognitive influences on our decisions and choices. The course delves into the business value of creativity and involves participants in actively integrating criticality, creativity, and problem solving.
Upcoming start dates
Suitability - Who should attend?
Who Should Attend
This course is designed for people at all organizational levels with a desire to:
- Generate creative solutions and new ideas
- Solve problems based on critical thinking
- Grow the ability to innovate
Prerequisites
None
Outcome / Qualification etc.
What you will Learn
At the end of this program, you will be able to:
- Explain basic concepts of problem solving
- Infer types of cognitive biases that impact decision making
- Utilize types of root cause analysis
- Differentiate among obstacles to sound decision making
- Apply a variety of problem-solving approaches / processes to existing challenges
- Evaluate alternative solution methods using various techniques
- Analyze real world problem scenarios to determine the lateral thinking type needed to address them
Training Course Content
Getting Started
Foundation Concepts
- Definitions
- Thinking modes and cognitive bias
- Basic problem-solving framework
Problem Definition and Solution Generation
- Root cause analysis
- Basic problem-solving obstacles
- Generating alternative solutions
Evaluating Alternatives
- Critical thinking guidelines
- Obstacles to sound decision making
- Tools for evaluating alternatives
Exploring Lateral Thinking
- Problem-solving challenge
- Workplace application
Summary and Next Steps
Why choose IIL Europe
2,000,000+ people trained by IIL
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IIL Global
We bring sharp thinking, unwavering integrity, and a passion for innovation to every interaction. That's how we build trust and deliver exceptional service with groundbreaking solutions for our clients, partners, and colleagues. By leveraging our global network, we deliver the...