Performance Management
- At the end of this 1 day workshop, delegates will have gained the skills necessary to positively resolve performance issues and to use those skills to build further managerial credibility.
What to expect
- Courses never cancelled .
- Restaurant lunch .
- Last minute rescheduling .
- 24 month delegate support forum .
- Face-to-Face and Online Instructor led .
- And more... .
Upcoming start dates
Choose between 37 start dates
Suitability - Who should attend?
This course is suitable for a broad spectrum of stakeholders who can experience performance issues with others or who want to learn more about the techniques for successfully resolving such issues when they arise.
Training Course Content
Role of performance management
How performance can be managedRoles and responsibilities
Performance Improvement
Discovering what motivates performance
The Performance Review
The Appraisal vs the Performance ReviewAgreeing practical and meaningful objectives
Monitoring performance
Creating development opportunities
Giving and receiving clear and confident feedback
Determining further action
Tackling challenges
Determine the causes of under-performance.Dealing with bias
Constructive and assertive resolution of disagreements
Essential skills
Active listeningAssertive communication
Objective setting
Negotiation
Taking things forward
Action planningExpenses
List price £650, promotional rates available. STL are the only company to offer a dynamic pricing and availability model, updated live on our site, daily on this portal. Closed group training options available (at your offices, UK wide/International or our London Venues). Contact us below.
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Reviews by course attendees
Average rating 4.8
Based on 17 reviews.
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Reviews are published according to our review policy.
Louise
15 May 2024
Ben Regional Sales Manager
15 Nov 2023
Interactive session with like minded people made it enjoyable as well as informative.
Stephanie
10 Mar 2023
Most useful topic: Trust and Conflict
STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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It would have been beneficial to not be the only delegate