Mastering Management Skills for PAs and EAs
- Strategic Skills Enhancement: Learn how to navigate your unique position within the management team. Understand the critical role of PAs and EAs in organisational success.
Effective Communication: Develop assertiveness, and feedback delivery skills.
Communicate confidently and professionally with colleagues and stakeholders.
Organisational skills: Master prioritisation, planning, and delegation techniques.
Team Building and Motivation: Assess team dynamics, encourage team members, and foster a collaborative work environment.
Strengthen your ability to lead and motivate others.
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 209,877 people .
- Over 14,204 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.7% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
This one-day course is specifically designed for Personal Assistants (PAs) and Executive Assistants (EAs) who want to enhance their management capabilities.
Whether you’re new to the role or an experienced PA/EA, this program caters to your professional growth. It’s ideal for those seeking practical skills to excel in their dynamic roles within a business environment.
Training Course Content
Effective Management
Principles of Managing PeopleElements of Successful Management
Setting SMART Objectives
Evaluating team dynamics
Time Management
Prioritisation: Distinguishing between important and less critical tasks.Effective time management tools
Motivation and Delegation
Understanding motivation and teamworkLearning how to effectively delegate tasks
Mastering Communication Skills
Communication stylesAssertiveness techniques
Constructive feedback delivery
Active listening and questioning
Action Planning
Create a tangible action plan with next stepsExpenses
Prices on application. Contact us for quote.
Request information - obligation free
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STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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