Introduction to Management
- Understanding how and when to use a range of practical tools and strategies to help them succeed as managers
Techniques covered include planning, delegation and assertiveness as well as how to manage stress and conflicting priorities
What to expect
- Courses never cancelled .
- Restaurant lunch .
- Last minute rescheduling .
- 24 month delegate support forum .
- Face-to-Face and Online Instructor led .
- And more... .
Upcoming start dates
Upcoming start dates
Suitability - Who should attend?
This course is designed for newly appointed managers and those that aspire to take on a management role.
Training Course Content
The Manager's role
Management and the organisationClarifying responsibilities
Management Process
Effective communication
Listening skillsBuilding Rapport
Using effective questions
Putting it all together
Developing and leading the team
Focus and planningSetting objectives
Feedback and appraisal
Building the team
Styles of leadership
Leading meetings
Establishing a clear purposeKeeping things on track
Ensuring participation
Taking action
Handling difficult situations
Identifying likely problem situationsStrategies for dealing with conflict
Assertiveness in the workplace
Self-Management
Understanding stressMaintaining motivation
Balancing priorities
Working with your manager
Time management strategies
Taking things forward
Action planningExpenses
List price £965, promotional rates available. STL are the only company to offer a dynamic pricing and availability model, updated live on our site, daily on this portal. Closed group training options available (at your offices, UK wide/International or our London Venues). Contact us below.
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Reviews by course attendees
Average rating 4.9
Most useful topic: Different types of employees require different levels of direction; coaching; support and delegation. And how this applies to the people I am managing
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
Most useful topic: Communication