Developing Personal Impact and Building Productive Relationships
- By the end of this course you will:
- Build a better awareness of self and others
- Learn techniques to strengthen relationships, overcome communication issues and be more clear and assertive
- Apply techniques to a range of real-life, practical issues
Together with the facilitator course, this course constitutes a part of a wider range of our leadership and management courses. - Build a better awareness of self and others
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 213,060 people .
- Over 14,264 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.7% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
This workshop is designed for professionals from all walks of life who would like to develop their interpersonal skills, with a focus on improving relationships with colleagues, clients, and all types of both internal and external stakeholders. This course is perfect for those who want to improve communication and collaboration, overcome relationship issues and heighten awareness of the impact we can have on others.
Training Course Content
Understanding Personal Impact at Work
The importance of personal impact and how you work with othersUnderstanding your personal communication style
Building self-awareness using the Johari Window
Professional skills and the mindset of others
Building Productive Relationships
Self-confidence and the centre of knowledgeMaintaining and strengthening relationships
How to build rapport with others
Do's and don'ts when building relationships
Empathy and understanding others' needs
The Rules of Likeability
Dealing with Practical Issues
Assertiveness - communicating clearly and avoiding passive or aggressive communicationManaging difficult attitudes
Influencing strategies
Adapting your communication style to be better understood
How to ask and receive feedback in a sensitive manner
Expenses
Prices on application. Contact us for quote.
Request information - obligation free
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Reviews by course attendees
Average rating 4.9
Based on 36 reviews.
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Reviews are published according to our review policy.
Alicia Heritage Advisor
22 Nov 2023
Marilyn Senior Business Analyst
21 Nov 2023
Perfect!
Samantha Executive Assistant
21 Nov 2023
Most useful topic: Growth mindset v fixed mindset
STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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I found the course very useful and effective. I always find more visuals helpful.