Course description
OTHM Level 5 Diploma in Tourism and Hospitality Management
OTHM Level 5 Diploma in Tourism and Hospitality Management empowers the students to improve them as directors inside the travel industry and neighborliness industry, with a deep-rooted learning direction. It helps the students to apply contemporary information in the same industry. Effective fruition of this career will make the students with the expert abilities and specialization build up their career.After successful completion of this course, the student can progress to Higher National Certificates (HNC) and Bachelor's program.
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Upcoming start dates
Suitability - Who should attend?
- Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification.
- Learner must be 18 years or older at the beginning of the course
- Mature learners (over 21) with management experience
- International students whose first language is not in English, they will need to have score of 5.5 or above in IELTS (International English Language Testing System)
Training Course Content
Unit1- Contemporary Issues in Tourism and Hospitality
The point of this unit is to develop learners’ ability to examine contemporary issues that have an impact on the tourism and hospitality business and recognize the related information points from various sources.
Unit2- Marketing Management
This unit aims to provide learners with a deep understanding of the theories of marketing. Learners will develop the skill to do the application of the marketing mix in the right circumstances and to describe the role of effective marketing to the tourism and hospitality companies.
Unit3- Customer Relations Management
This unit helps the learners with a clear understanding of the significance of consumer relations in the tourism and hospitality industry. Students will develop the skills to identify the elements affecting efficient customer service, including coordination and teamwork, sales, and promotion. Learners will understand how to make their skills effectively in the management of good customer relations.
Unit4- Operations Management
The point of this unit is to provide learners with information on operations management within the tourism and hospitality sector and the processes, project, and quality management to be retained in association with this function. Learners will develop the skill to apply operations management knowledge to tourism and hospitality companies and value the operations function.
Unit5- Financial Management
This unit aims to provide students with basic theories and principles of financial accounting and financial management in the tourism and hospitality sector and also its practical application. This unit should be learned by considering the local, national and international legal status and its practical application.
Unit6- Human Resource Management
The main intention of this unit is to provide learners with the skills to select and apply proper human resources theories to the tourism and hospitality sector. Learners will develop their ability in recruiting and retaining staff, and also the significance of training and development. Learners will get a deep knowledge of the importance of cultural diversity in Human resources.
Course delivery details
School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments.
We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish.
The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Classes. Learners enrolled at SBTL on blended learning are offered a block delivery of online live classes, which can be booked in advance on their convenience at additional cost. These live classes are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations.
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Expenses
- Course price for Online learning: £779.17
- Course price for Blended learning: £1,175.17
Continuing Studies
Learners completing the OTHM Level 5 Diploma in Business Management:
- OTHM Level 6 Diplomas; or
- Will be eligible to gain direct entry into relevant Bachelor degree programmes; or
- Directly into employment in an associated profession.