Course description
Good writing is more than just words on a page. It is your voice and the way you express ideas. You want to impress your audience so that they understand the core of what you are saying in each message. Good business writing can influence the tone and, thereby, your reader’s emotions. Business writing is often quick to make assumptions and may not always be as clear as it could be, so it’s important to ensure your business writing inspires confidence in your company by writing consistently good prose.
What are the benefits of report writing skills?
A report is structured and specific in the way that it presents information. It tells a clear story, often giving a start, build, and finish to situations. Taking a report might be the most common form of assessment in your workplace. Writing a report is a great way to demonstrate what you have learned and include evidence that supports your conclusions. By presenting and evaluating several sorts of pertinent data for the topic you are researching, reports can highlight what you have learned from your reading, study, and experience.
Upcoming start dates
Suitability - Who should attend?
Who should attend?
The course is apt for professionals from all walks of life:
- Senior executives and leaders
- Departmental heads and managers
- Government officials
- Business administrators
- Team leaders and managers
- Office manager, secretary, and clerk
- Entrepreneurs and start-up founders
Outcome / Qualification etc.
The course has been developed with the following objectives:
- To understand the basics of efficient business writing
- To understand the use of minutes to convey necessary information
- To develop skills for effective minute writing
- To learn to successfully organize and categorize information for business writing
- To assist in managerial decision-making through useful report writing and presentation skills
- To gain knowledge of various tools and techniques used in the preparation of business writing
- To gain an understanding of the means of internal communication
- To understand methods for data collection, presentation, and summarisation
Training Course Content
Module 1: Business Writing
- What is business writing
- Purpose of business writing
- Instructional business writing
- Informational business writing
- Persuasive business writing
- Transactional business writing
- Principles of good business writing
Module 2: What are Minutes?
- Elements of a minute
- Minutes of narration
- Minutes of resolution
- Differentiating between agenda and minute
Module 3: Preparation before the Meeting
- Selecting the platform
- Looking at previous minutes for clues
- Obtaining the meeting agenda
- Informal or formal meeting
- Arriving early
- Seating chart
- Minute template
Module 4: Minute Taking during the Meeting
- Tap into your listening skills
- Summarising
- Recording motions
- Tips on what to record and what not to record
- How to record
- Emotionless recording
- Importance of bullet lists
- Tips for interrupting in between for clarification
Module 5: Minute Taking in Special Situations
- When the meeting moves off the agenda
- If an argument breaks out
- Using terminology that the minute taker doesn’t understand
Module 6: Turning Minutes into Action Plans
- What happens next?
- Action minutes
- Recording only decisions
- Mention action steps
Module 7: After the Meeting
- Creating a draft
- Using attachments
- Forwarding the draft
- Making corrections
- Master book
- Indexing
Module 8: Introduction to Report Writing
- What is a report?
- Purpose of writing a report
- Report for internal communication
- Report structure
- Executive summary in the report
- Findings and Recommendations section
- Importance of references
Module 9: Prerequisites to Report Writing
- Ask yourself: what should be the starting point
- Beginning with data gathering
- Preparing an outline of the report
- Organizing information into horizontal plans
- Mind maps
Module 10: Writing Style
- Know your target audience
- Using technical jargon
- Active voice
- Writing univocally
Module 11: Presentation of the Report
- Chapterisation and creating sections
- Type of paragraphs
- Developing tables and figures
- Drawing charts and graphs
- Questionnaire
Module 12: Tools for Presentation of Data in Excel
- Column charts
- Bar charts
- Pie charts
- Scatter charts
- Creating and managing charts
Module 13: Report Writing Checklist
- Checking for the report
- Proper title page
- Ensuring numbering and table of contents
- Importance of conclusions and recommendations
- Ensure precise and unambiguous writing style
- Checking the visual appearance
- Citations and references
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