Course description
Connecting and Communicating - Half Day (am)
This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication barriers and how to deal with them.
You will also receive specific feedback on your communication and listening effectiveness and guidelines for practical actions to improve your communication results from a variety of situations and challenges.
CPD Value 3 Hours
Outcome / Qualification etc.
- A practical solution-based evaluation of their communication and listening effectiveness
- Ways to improve their handling of a variety of communication challenges
- Guidance on how to choose the best way to communicate a clear message
Training Course Content
- 09:30–09:45 Coffee and Introductions
- 09:45–10:15 Communication situations and barriers
- 10:15–10:45 Assessing listening and communication areas for improvement
- 10:45–11:15 Personal priorities and actions review
- 11:15–11:45 Wavelengths, media and choosing channels
- 11:45–12:15 Structuring the message
- 12:15–12:30 Actions and close(Mid - morning coffee and tea will be served as we work)
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Expenses
Fee includes all course materials, Participant packs, certification and lunch
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PTP: Practical Training for Professionals - leading provider of sales and management training in the UK
PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...