About
People 1st International
People 1st International supports businesses in the UK and internationally to transform customer service skills through our globally recognised WorldHost customer service training programmes. Over the past 50 years, we‘ve also developed a reputation for delivering the best trainer training programmes - our interactive courses give people the skills they need to deliver top-notch training.
Quick stats
Over 95% of participants would recommend our training programmes to a colleague/other business
Our WorldHost training programme has been successfully delivered at scales ranging from small start-ups through to some of the highest profile global events including London 2012 Olympics, The 148th Open at Royal Portrush & Birmingham 2022 Commonwealth Games
Over the past 50 years, we‘ve developed a reputation for delivering the best trainer training programmes.
Courses
Why choose People 1st International
- We’re experts in delivering world-class training for organisations of all sizes – backed up with tangible, qualified results.
- Through constant investment in product improvement and ongoing dialogue with our training providers, we identify not just what works, but what will work in the future.
- We approach every solution from a cultural, operational and strategic view – enabling true transformational change at an organisational level.
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Reviews
Average rating 5
WorldHost has had a very positive impact on our business. Our colleagues feel more engaged and confident in carrying out great customer service. As the programme is so well reno...
Very informative
Case Studies
Salisbury Group boosts service excellence with WorldHost
Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.
The workshop was engaging and informative.