Course description
SAP CRM Training Online
SAP CRM (Customer Relationship Management) module empowers you to manage all of your customer-related data and contacts. In SAP CRM training course you will learn how to leverage functionality for the full spectrum of CRM processes — including sales, service, marketing, and operations.
Powered with an understanding and knowledge of the comprehensive functionality in SAP CRM, you can easily manage the entire customer life cycle efficiently and intelligently.
Upcoming start dates
Suitability - Who should attend?
Who is it for:
- SAP End User
- Business Analyst
- Aspiring SAP CRM Consultant
- Customer Relationship Analyst
Training Course Content
SAP CRM is one of the significant part of SAP Business Suite to manage customer relationship.
It supports all customer-focused business areas such as marketing, sales and service.
A component of SAP CRM, CRM Analytics, enables organizations to gather all relevant information about various key factors such as a customer and analyse the knowledge base to incorporate insights into operational processes and helps in strategic decision-making.
- SAP CRM Basic Functions and Master Data
- SAP CRM Sales, Marketing, Services and Middleware
- SAP CRM WORKSHOP/Project orientation Training
Course delivery details
SAP CRM Training Method
- Instructor Led Live SAP Online Training
Students attending training through Online LIVE Training have a real-time, Live instructor-led student experience through our world-class Virtual Learning Campus.
Online LIVE Training provides an engaging live classroom environment that allows students to easily interact with instructors and fellow students virtually in real-time. You will be joining a live class without travelling distance.
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Expenses
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