Course description
Principles and Practice of Restorative Just Culture
This programme is for any professionals and practitioners who are involved in the management and welfare of a range of stakeholders (employees, patients, clients) when an employee relations matter has arisen (including bullying / harassment/ grievances/ disciplinary etc) and/or an adverse event/incident has occurred. Participants will learn how to manage these issues in a restorative way that minimises the negative impacts, maximises the learning to develop an organisational culture where people feel safe and one they can trust.
Through practitioner and academic insights you will learn how to develop, implement and evaluate a restorative just culture in your own organisation. You will also learn from the journey of Mersey Care NHS FT who will share their experience of implementing a restorative just culture, from which they have seen a 75% reduction in disciplinary investigations since 2016, and a significant reduction in dismissals and suspensions leading to a substantial reduction in cost despite the organisation more than doubling in size.
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Upcoming start dates
Outcome / Qualification etc.
- Understand the theories and concepts that underpin the practises relating to a Restorative Just Culture.
- Critically analyse the current approach to adverse incidents and events within your own organisation and diagnose where this is in relation to the Restorative Just Culture.
- Design a framework/plan to implement the Restorative Just Culture within your own organisation and link this to strategic level organisational goals.
- Learn the 4 step process of managing adverse incidents and events using the framework designed and used within Mersey Care NSH FT.
- Identify individual and organisational learning needs and utilise learning logs to reflect on individual learning that is needed to support the implementation of a Restorative Just Culture within your own organisation.
Training Course Content
The programme will cover the following topics:
- Restorative Just Culture: The alternative
- Restorative Just Culture: How to do it - adverse events
- Restorative Just Culture: How to do it - routine work
- Restorative Just Culture: implementing for sustainability
- How to implement restorative just culture
- Compassionate HR
- How to implement from an Organisational, Operational and Human Resources perspective
- Impact and business case
Expenses
Course Fee: £1800