Course description
Level 2 Course in the Principle of Team Leading
If you're looking to develop your team leading skills to manage a team effectively, this fully online level 2 Team Leader course will help you do just that. This qualification will teach you the principles of team leading, how to use different styles of leadership to enhance your team's performance, and how to motivate team members to get the best out of them. You'll learn how to manage conflict within teams, how to handle dissatisfied customers and how to be the best mentor possible.
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Upcoming start dates
1 start date available
Outcome / Qualification etc.
Awarding Body
NCFE Cache
Training Course Content
- Principles of team leading
- Understanding business
- Understanding how to communicate work-related information
- Understanding how to deliver customer service and resolve problems
- Understanding how to develop working relationships with colleagues
- Introduction to coaching
- Introduction to mentoring
- Understanding personal development
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