Course description
Assertiveness at Work-- 2-Day In House Leadership Development Training Course with MPW Learning
This highly practical two-day training course is designed to provide professionals with the assertiveness and negotiation skills required to become influential and convincing in the business environment.
Effective interpersonal communication is essential to success in any business environment. With appropriate skills in conflict resolution and negotiation, one can assertively find common ground within even the most explosive situation.
Throughout this 2-day course, teams will have the opportunity to practice the tools and techniques of assertiveness and conflict handling using practical exercises, so that they are able to achieve the best results in every interpersonal transaction.
Upcoming start dates
Suitability - Who should attend?
This training programme delivered by MPW Learning is suitable for all professionals and teams who wish to improve assertiveness at work for improved communication and conflict resolution.
Training Course Content
This professional training in Assertiveness at Work is designed to cover the following units:
- What is assertiveness?
- Assertiveness vs. aggressive and passive behaviour.
- How to influence effectively.
- What are my rights?
- How to say no.
- Types of assertiveness.
- Giving effective feedback.
- Conflict model.
- Typical conflict behaviours.
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Reviews
Average rating 5
Expenses
MPW Learning delivers this training course in house throughout the UK. The course can also be customised to meet the training needs of your team. Enquire for more information.
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MPW Learning - Training Experts in Leadership and Business Development
MPW Learning deliver professional training courses to suit a wide spectrum of business profiles, which are designed to enable today's leaders to be more successful in a competitive environment. All professional training programmes are developed to suit the needs of...
Case Studies
Leadership Pathway Programme & MPW Learning Collaboration
In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.
I attended your Assertiveness at Work course and I wanted to say thank you very much. Since attending the course I feel so much more confident and am now much more assertive tow...